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A Culture of Care >> Read Smith’s plans for the fall 2021 semester.



Benefits are an important investment for Smith College. We’re proud of these offerings and know that, together with the continued dedication and support of our outstanding faculty and staff, they form the basis of what makes Smith College a great place to work.

For complete information on a particular benefit plan offered at Smith, please contact the Office of Human Resources at 413-585-2270.


The benefits summarized here are not conditions of employment. Smith College, in its sole discretion, reserves the right to amend, modify or terminate any plan or provision at any time. (Smith College has the sole and absolute authority to interpret the terms of these plans, determine benefit eligibility and resolve any and all ambiguities on inconsistencies in the plans.)

Family-Related Leaves

Childbearing and other family-related issues can present significant challenges to employees. Balancing work and other college commitments while coping with a new baby or a family emergency can be stressful. Smith works hard to achieve an environment that is supportive of family needs by offering family leave, paternal leave, adoption leave and flexible work schedules.

See the Employee Handbook for terms and eligibility.

Flexible Work Arrangements

Wherever possible Smith strives to be flexible to help employees achieve a balance between work and home responsibilities. Managers will carefully consider requests for arrangements such as flextime, job sharing and part-time employment.

See the Employee Handbook for terms and eligibility.

Benefits Overview

Deduction Tier Structure

Who you enroll in each plan will determine your deduction tier for health, dental and vision coverages:

  • Employee
  • Employee plus Spouse
  • Employee plus Child(ren)
  • Family—Employee, Spouse, plus Child(ren)

Please note the deduction differences between tiers and what defines them. If you see any inconsistencies between your tier and your listed dependent(s), please contact HR.

HR Benefits Orientation

Watch a video to review Smith College’s employee benefits, explore the options for Blue Cross Blue Shield of Massachusetts, understand the benefits onboarding task in Workday, and learn how to navigate the information on this HR benefits webpage. A Smith login is required to watch the video.


Benefits@Blue for Smith College Employees

Job aids for completing benefit-related tasks, including new employee benefits onboarding, changing benefits for qualifying events and changing your voluntary retirement contributions can be found on the Workday Help site.

Non-Benefits Eligible Employees

For those employees who are not benefits-eligible, you’ll find health insurance options through the Commonwealth Health Connector by calling 1-877-MA-ENROLL (1-877-623-6765) or by visiting

HMO Plan

The HMO plan covers in-network services only. There is no annual deductible.

Referrals from your PCP are required for services such as hospital services and surgery as well as office visits to specialists.

To find a PCP/provider, please visit the Blue Cross Blue Shield website.

You can find more information about this plan in the Schedule of Benefits.

Plan Documents



Use the zip code of your provider(s), then enter the code MTN to continue.

Prescription Coverage

OptumRx offers a variety of pharmacy and prescription services. As a new provider for Smith College, you may notice difference between OptumRx and our last provider. If you have any questions not addressed on this page, please log onto or call at 1-888-374-8127.

PDF icon HRUpdate - OptumRx

Prescription Deductible

Smith College’s health plan includes an annual prescription deductible. This deductible only applies to Tier 2 and Tier 3 prescriptions, preferred brand name and non-preferred brand name respectively.

Generic prescriptions are only subject to the copay and are a less expensive alternative to brand name drugs.

The prescription deductible is $100 per person and $200 per double/family. If the deductible applies to you, you would pay $100 and the copay for your prescription for the first month. Once the deductible is met, you will pay the copay for the following months until the end of the year.

Online Account

Once you receive your Harvard Pilgrim member card, please create an account at to see the plan’s deductible and copays reflected, or download the OptumRx app. There, you can set up mail order prescriptions and compare generic and brand name drugs.

NOTICE: If you view a drug cost list without logging in, it will show you the regular market price of the medication without your insurance coverage.


Prescriptions through OptumRx can be picked up at your pharmacy or delivered through mail order. To receive your prescription through mail order, please visit or talk to your doctor.


You have the option to set up a recurring, automatic refill for any eligible home delivery medication. Using the OptumRx website, you can adjust the refill date or cancel a refill at any time.


Optum Specialty Pharmacy is the specialty pharmacy for OptumRx, and is included as a benefit. Optum Specialty Pharmacy provides specialty medications and some clinical support for complex conditions, including cancer, arthritis, etc.

To contact Optum Specialty Pharmacy, call 1-855-427-4682 or visit Optum Specialty Pharmacy.

Contact OptumRx

Customer Service and Home Delivery: 1-888-374-8127

TTY: 711

Website Issues & Password Resets: 1-800-788-4863

Additional Health & Welfare Benefits

Delta Dental

Delta Dental of Massachusetts is Smith College's current dental insurance provider.

High Plan

The “High Plan” has a maximum benefit of $2,000 per family member per calendar year, includes 50 percent coverage for orthodontics (up to a lifetime maximum of $1,500) and 50 percent coverage for major restorative work.

Value Plan

The “Value Plan” includes a $50 per individual/$100 per family deductible, which is waived for diagnostic and preventative categories. The calendar year maximum is $1,000 per person. New dentures, bridges, implants and crowns are NOT covered. See coverage summaries for details.

EyeMed will continue being our vision insurance provider for 2021. No changes have been made to the current plan.

Visit in-network providers for an annual exam (with dilation as necessary) at no cost, as well as allowances and discounts on eyewear. Download the EyeMed app to track claims, find a provider and save your vision prescription.

EyeMed Virtual Benefit Fair

Participate in the EyeMed Virtual Benefit Fair! This resource is specifically designed for Smith College employees, outlining our plan details, discounts, and an online provider directory.

The password to access the virtual fair is KP51EHJB.

Contact Information

Customer Service: 1-866-804-0982
Online Portal: EyeMed Member Login

Additional Information

Smith College will continue offering the healthcare and Dependent Care Flexible Spending Accounts (FSAs) to employees for 2021 through Benefit Strategies.

The money you elect to set aside is taken from your paycheck before taxes in equal increments throughout the calendar year. IRS regulations state that any unused funds remaining in the accounts at year-end must be forfeited, and the changes or terminations of contributions during the plan year can only be made under specific conditions.

Healthcare FSA

This account allows you to set aside up to $2,750 per year on a pretax basis to pay for out-of-pocket health, dental or vision care costs.

Dependent Care FSA

To help with the high cost of day care, this account allows you to set aside up to $5,000—or $2,500 if you are married and filing separately—of your pretax earnings to pay for qualified dependent care expenses.

Contact Information

Benefit Strategies Customer Service Center: 888-401-FLEX (3539)
Online Portal: Benefits Strategies Login

Additional Information

At times in our lives, we all have personal concerns that are too difficult to deal with ourselves.

The Employee Assistance Program (EAP) is a free benefit provided by Smith College to help employees work through life's challenges. The program, offered through the New Directions EAP, is a confidential and voluntary counseling referral service provided free of charge to employees and members of their family household.

PDF icon Support for Your Total Well-Being


Benefited employees, their family, and household members are each eligible for services.



New Directions EAP offers twelve sessions, per issue, per contract year (July 1 to June 30).* The EAP can help with a variety of issues including: anxiety, grief, communication problems, drinking or drug use, domestic violence, marital/family concerns, mood swings, depression, parenting, stress (at work or home, or financial), work issues, suicidal thoughts and more.


Call to be connected to a free, 30-minute consultation with an advice attorney for most legal matters. Should your matter be more complex, you will be referred to an attorney at a 25% discount.


Financial professionals are available to provide free telephonic consultation on most financial issues.


Specialists can provide in-depth consultation, resources and referrals on concerns such as childcare, eldercare, pet care, special needs programs and more.

*If you think you may need more than twelve sessions with a counselor and you have Blue Cross, you may want to ask New Directions EAP if they can help you set up an appointment with a counselor who is also a Blue Cross provider. After you have used your twelve sessions through the EAP you can utilize your mental health benefit through Blue Cross and continue to see the same counselor. For more information about the Harvard Pilgrim Mental Health Benefit, call 888-333-4742 or contact Human Resources.


To utilize this benefit, call New Directions EAP, at 800-828-6025, identify yourself as a Smith College employee or dependent, and the staff will help you set up an appointment with a licensed counselor near your home or workplace.

You can call during regular business hours, Monday through Thursday, 8:30 a.m. to 7 p.m. and 8:30 a.m. to 5 p.m. on Friday, or if the matter is more urgent, call anytime, 24 hours a day, even on weekends and holidays.

To log in as a Smith College user, the company code is Smith College.

Smith College will continue offering Basic Life Insurance, Basic AD&D Insurance, and Long-Term Disability Insurance through Lincoln Financial Group. These benefits are provided by the college with no cost to employees.

The life insurance coverage is equal to your annual salary rounded to the next highest $1,000. You have the option of purchasing additional coverage equal to one, two, three, four or five times your annual salary.

You have the option to opt into supplemental life insurance for yourself, a spouse, and/or a child(ren). Any increases to supplemental life insurance on yourself and/or a spouse require a completed Evidence of Insurability (EOI) form. This must be sent directly to Lincoln Financial Group.

Health Care Expense Subsidy

All employees enrolled in a Smith College health insurance plan covering two or more members are eligible to apply for the Health Care Expense Subsidy program. Potentially eligible employees will receive an email from stating that applications are open and the deadline for receiving the full amount of the subsidy. If eligible for the additional payroll amount, the funds will be distributed from April to December of the given calendar year.

Employees can submit an application through Workday. Applications typically open up mid-March of a given year.

Applications will remain open after the deadline, though the additional payroll amount will not account for retroactive payments.

Smith College, like other nonprofit institutions, is subject to increased oversight of its retirement plan. The college is required to review and monitor the performance of funds available for retirement investments instead of simply offering a menu of choices. To comply with these regulations, the president formed a Retirement Plan Investment Committee.

The committee works with an investment or fiduciary advisory firm to establish Smith's internal governance procedures, and to select and monitor investment choices. The key objectives of the committee are to:

  • Ensure that decisions about the retirement plan are in the best interests of the plan participants (employees)
  • Select mutual fund investment offerings
  • Monitor the retirement vendors and the funds offered using measures and benchmarks in various areas affecting plan assets, including investment performance, fees and expenses

Committee Members

David DeSwert
Vice President for Finance & Administration

Anne-Marie Szmyt
Associate Vice President for Human Resources

Lynn Cocco
Assistant Director, Compensation and Benefits

Bill Peterson
Associate Provost, Dean for Academic Development

Susan Sayre
Assistant Professor, Economics Department

Kate Gola
Director of Budgets and Financial Planning, Finance Office

Cailyn Reed
Endowment & Investment Account Manager, Finance Office

Tuition Assistance Programs

Smith’s commitment to academic achievement and lifelong learning is what we are all about. In support of this commitment, we make a significant investment in providing employees with rich opportunities for professional growth and development. Tuition assistance is available to eligible employees, their spouse, and their children.


Other Benefits

Auto & Home Insurance Discounts

Local insurance agencies offering insurance discounts to Smith College employees:

PDF icon Webber & Grinnell Insurance

PDF icon Whalen Insurance

Care at Work and Smith College wordmark logos presented together

We have continued to look for ways to support our employees during this very trying time. Our childcare grants and pandemic leave are a few of the programs we introduced. In an effort to provide additional resources and support, we are pleased to announce a new benefit for all Smith employees.

Effective February 15, 2021, we are launching the Care@Work benefit to support your efforts to find caregiver services during the pandemic. This benefit will provide you with a membership to, the largest online community for finding trusted providers for your specific needs. is a family care service that can help you find caregivers for your whole family, including your child, parents/grandparents and/or pet as well as your home. There is no limit to the number of times you can access the services.

Smith College will cover the monthly membership costs from February 15, 2021 to February 14, 2022.

Here is more information about the Care@Work benefit and ways you can take advantage of it:

Who is eligible for the Care@Work benefit?
  • All employees of Smith College are eligible.
What does the Membership include?
  • You get unlimited access to the world’s largest network of caregivers. There, you can explore detailed caregiver profiles in your area, post a job for caregivers to apply to, access the Safety Center and background check options, send real-time payments to caregivers, and even learn about household payroll and tax assistance.
Is there a cost to use the benefit?
  • There is no cost to find care providers on the self-service site. Once you hire them, the cost of care should be discussed with your caregiver.
How do I sign up for the benefit?
  • To activate your benefit, go to and select “Let’s Get Started” or call 855-781-1303 or email for assistance.
  • You must enter your company email address to validate your employment. We will send a verification email to your work email address.
  • Once enrolled, you can then access the benefit by downloading the app.
Is there a limit to the number of times I can use the benefit?
  • There is no limit to the number of times you can use the self-service website.
What will occur if I have a current account outside of Smith College?
  • Visit
  • Click "Let’s Get Started"
  • When asked if you are new to Click “No”
  • The prompts will ask you to enter in your credentials for your current account and for your company email to validate you as an employee
  • Need help?  Dial our member care team at 855-781-1303 or email
How do I learn more about the benefit?

You can learn more about the benefit by visiting our customized website:

Who do I contact if I have questions about

If you have questions about this benefit, please contact at 855-781-1303 or

Additional Information

PDF icon Care@Work Membership Information

PDF icon Distance Learning Supported by

Video Resources

Employee Discount Program

Smith partners with several vendors in the Northampton area to provide an Employee Discount Program. All discounts offered are individual by the respective vendors.

PDF icon Employee Discounts

These discounts vary widely from vendor to vendor. Often the discount does not apply to all store items. Call ahead or ask whether the discount applies before making your purchase.

Transit Subsidy Program

Smith College recognizes that faculty and staff commuting to campus as the sole occupants of vehicles has an impact to the environment and imposes stress to availability of campus parking.

This policy:

  • Has been developed to complement a series of transportation demand management policies including parking opt-out, free passage on five college buses during the academic year, parking pass fees, free ride home and availability of two ride-sharing services all designed to work in concert to reduce the number of commuter trips by individuals in vehicles.
  • Creates a more equitable transit subsidy system where employees who live in areas not served by Five College bus routes (those routes that are subsidized through Five Colleges, Inc. – PVTA routes B38, B39, M40 and B43) are eligible for reduced fares on other routes.
  • Supports compliance with Massachusetts Rideshare regulations (310 CMR 7.16) (a state-wide air quality regulation and is part of the Commonwealth's plan to reduce air pollution and to achieve and maintain health-based federal quality standards).
  • Satisfies Smith's commitment to the "Provision of Public Transportation," one of the "tangible actions" included within the American College and University Presidents' Climate Commitment. This action is defined as follows: Encourage use of and provide access to public transportation for all faculty, staff, students and visitors to your institution.

The subsidy is valid only for employees who do not live in the area served by the Five College bus routes (those routes that are subsidized through Five Colleges Inc. – PVTA routes B38, B39, M40 and B43) which already offer free passage during the academic year.

Maximum IRS reimbursement limit is $255 per month. Reimbursement is not subject to income taxes per IRS Publication 15-B.

To receive reimbursement for a monthly or weekly transit pass, employees must fill out and submit a Transit Pass Reimbursement Form and provide proof of purchase (receipt) to Human Resources.

PrivacyArmor by InfoArmor has changed to Allstate Identity Protection.

As a voluntary benefit, Smith College will continue offering identity theft protection. This will be available to all employees, regardless of benefits eligibility status, and is completely voluntary. You can opt in and out of the plan at any time during the year.

The Family plan will cover any individuals in your household even if they are not a dependent on your insurance. For example, if you have a parent physically living in your household and is financially dependent on you, they are eligible for identity theft protection through your Allstate Identity Protection Family plan.

The Emerson-Lewis Fund was established in 1921 by the Smith Class of 1901 in memory of two classmates. Income from the Fund, which is administered by a committee, is used to assist employees of the college community in times of emergency when a gift of money would come in useful. While the funds at its disposal are limited, the committee hopes that they will not only provide financial assistance, but will also convey the support of a caring community.

Written applications to the Fund may be made either by an individual or by the individual's supervisor. Applications should be addressed either to Susan Etheredge, Chair, Emerson-Lewis Committee, Morgan Hall 202 or to Elena Palladino, Board of Trustees Office, College Hall 207. They should explain the circumstances of the emergency, request a specific sum, and be accompanied by proof of expenditures.

Get Fit Smith

Get Fit Smith classes are open to the entire Smith community on a drop-in, first-come basis. With fun and relaxation in mind, workshops include yoga, Pilates, awesome abs, strength and conditioning training, personal training and aerobics.

Exercise & Sport Studies Courses

Employees are eligible for employee tuition assistance when they enroll in courses offered through the Exercise & Sport Studies Program. Courses include yoga, fencing, golf, swimming, diving, aqua-aerobics, tennis, badminton, kick boxing, kayaking, canoeing and more. To find course listings, go to the Smith College Course Catalog.

For information on the tuition benefit policy, see the Employee Handbook.

As a Smith College employee, you and your family may become members of the UMass Five College Federal Credit Union. The credit union offers many services and programs to assist members with college tuition costs:

PDF icon Paying for College

PDF icon Student Loan Brochure