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Learning & Development

 

Human Resources Learning & Development is committed to continuous learning that goes beyond training. We offer professional development programs that give you the opportunity to gain knowledge and skills so you can make the most of your career at Smith. We believe that your professional development is a shared responsibility and collaboration between you, your manager and Smith. We expect you to come to our programs with a readiness to learn and you can expect us to provide a rewarding, relevant learning experience.

We offer programs throughout the academic year designed for Smith administrators and staff. Programs will be listed as they become available.

Eligibility

All full-time and part-time staff and faculty at Smith along with the other Five Colleges are encouraged to enroll in these programs.

Registration

Registrations will be accepted throughout the semester on a space-available basis. Select your workshops, check with your supervisor and submit your registration in one of three ways:

Waitlist Policy

When a class is full, participants will be waitlisted in the order in which their registration was received. Participants are notified once space becomes available. If there is an adequate number of waitlisted participants, we will offer the class again as soon as feasible.

Feedback

In order to better evaluate our professional development programs, we ask that you complete a Workshop Evaluation Form after attending one of the sessions. If you have questions, please contact Avril Russell in Human Resources at 413-585-2271 or email hrdev@smith.edu.


Fall 2019 Learning & Development Offerings

Essential Skills

Web Tools
 

25Live as we now know it will be a thing of the past on November 5, when the new program, called 25Live Pro, will be installed. Most of the features you now use—like the Event Wizard form you submit to request a space and resources for your event, starring your favorite items/events, looking at the location’s availability grid to see when it’s available—will remain intact. Among the things that will change are how it all looks and the ways you navigate to the pages you go to most frequently. This demonstration of Pro will show you some of the ways that it differs from 25Live in its functionality and navigation, highlighting some tips to use and steps you can take now to make this transition easier. Come hear about and see it before you have to start using it. 

Presented by Kathy San Antonio

Wednesday, October 30, 1:30 - 3:00 p.m. 
Campus Center Room 205

Leverage the features of Google apps to organize your email communications, schedule, task lists, files, notes and more. Are you looking for ways to better organize your Inbox and manage your email? Do you have difficulty keeping track of information across the various Google apps? Are you are unsure how to achieve the kind of organization you once had when work was more paper-based? In this workshop, we will introduce participants to simple, yet effective strategies for improving the organization of their work and information in Google.

Tools: Gmail, Calendar, Drive and other Google apps 

Presented by Peggy Pryor, Training & Outreach Manager, ITS

Date & Time: Wednesday, October 23, 1:00 - 2:00 p.m.
Campus Center Room 205

Service Excellence
 

Problem Solving & Decision Making
 


Leadership

Professional Development
 

From scheduling to holding meetings, learn how to make use of technology to make your meeting time run smoothly for hosts and attendees. In this workshop we will cover  how to use Google apps and Zoom to schedule meetings, share agendas in advance and run meetings smoothly–including how to manage audio and video sharing when attendees may need to join remotely.

Tools: Google Calendar, Google Docs, Zoom

Presented by Peggy Pryor, Training & Outreach Manager, ITS

Date & Time: Wednesday, December 11, 2:00 - 3:00 p.m.
Campus Center 204

 

This workshop series is for any supervisor, newer or more experienced, who wants to gain more leadership skills.  The expectation is that all supervisors will register for and attend all four sessions.

Note that three workshops are 8-hour sessions and one workshop is a 4-hour session.

Session 1 of 4:  Managing Diverse Work Styles

Presented by EANE

Using the Everything DISC Management Profile, participants will identify the impact of their preferred style on individual and team communication. They will explore their ability to provide direction and drive overall performance. Participants will have an opportunity to reflect on their DISC assessment results to identify strategies for capitalizing on their strengths and interact more effectively with styles that are different from their own

  • Identify your behavioral style through the Everything DISC Management Profile
  • Discuss your behavioral tendencies and how they impact others
  • Adapt your style in order to communicate and delegate more effectively
  • Develop strategies and action plans to apply skills and strategies back on the job

Date & Time: Thursday, October 3, 8:30 a.m. - noon.
Campus Center 103/104

Please note:  Attendance at all four Supervisor Leadership workshop sessions is required.

This workshop series is for any supervisor, newer or more experienced, who wants to gain more leadership skills.  The expectation is that all supervisors will register for and attend all four sessions. 

Note that three workshops are 8-hour sessions and one workshop is a 4-hour session.

Session 2 of 4:  Setting Performance Expectations/Providing Performance Feedback

Presented by EANE

When performance expectations are made clear and reinforced properly, the appearance of bias can be avoided. With improved communication, you’ll improve production consistency  by  increasing the accountability of your entire team. Through interactive discussions and use of real-life situations, you’ll learn several management strategies and when to use them effectively. Using communication skills, participants will learn how to effectively provide feedback to help their employees got back on track to improve their performance. 

  • Develop clear goals and behavior-based expectations for the people you manage
  • Demonstrate a four-step model to clearly communicate and ensure understanding of performance expectations 
  • Determine the difference between behavioral issues and performance issues
  • Learn and effective communication method to address performance problems
  • Develop strategies and action plans to apply skills and strategies back on the job

Date & Time: Wednesday, November 6, 8:30 a.m. - 4:30 p.m.
Campus Center 204

Please note:  Attendance at all four Supervisor Leadership workshop sessions is required.

This workshop series is for any supervisor, newer or more experienced, who wants to gain more leadership skills.  The expectation is that all supervisors will register for and attend all four sessions. 

Note that three workshops are 8-hour sessions and one workshop is a 4-hour session.

Session 3 of 4:  Developing High Performance Teams

Presented by EANE

Efficient workflows and innovative ideas are frequently developed by high performance teams. Successful teams increase employee engagement and directly impact organizational goal achievement. You’ll practice skills that stimulate collaboration and group decision making and discover how to use individual strengths to achieve maximum team results. 

  • Identify the characteristics of high performing teams
  • Recognize the four stages of team development and apple appropriate actions needed for each stage
  • Practice and apply seven engagement skills to a variety of situations: running meeting, leading discussions, and making decisions
  • Use and apply common problem solving and decision making tools
  • Practice developing team operating principles to work effectively and build energy among team members 

Date & Time: Thursday, December 5, 8:30 a.m. - 4:30 p.m.
Location TBD

Please note:  Attendance at all four Supervisor Leadership workshop sessions is required.

This workshop series is for any supervisor, newer or more experienced, who wants to gain more leadership skills.  The expectation is that all supervisors will register for and attend all four sessions. 

Note that three workshops are 8-hour sessions and one workshop is a 4-hour session.

Session 4 of 4:  Legal Liabilities of the Supervisor

Presented by EANE

Supervisors represent the company to the employees you supervise. This program covers both federal and state employment laws and clarifies your responsibility to ensure compliance. Participants will become familiar with the terms: employment-at-will, hostile work environment, reasonable accommodation, ADA, FMLA, and FLSA. Supervisors will be provided with a comprehensive overview of the legal, regulatory, personal and practical issues to they can recognize situations that may pose a legal risk to the organization and respond appropriately. 

  • Develop a general understanding of the current legal environment governing the workplace
  • Identify employee relations and union concerns
  • Gain a deeper understanding of ADAAA, FMLA, and Wage & Hour Laws
  • Identify sexually harassing and discriminatory behaviors and how to utilize related company policies to prevent them
  • Describe the potential liability for you and the company and your role in resolving workplace issues
  • Develop strategies and action plans for applying skills and strategies back to the job

Date & Time: Wednesday, December 11, 8:30 a.m. - 4:30 p.m.
Campus Center 205

Please note:  Attendance at all four Supervisor Leadership workshop sessions is required.

Communication & Interpersonal Skills
 

Many of the difficult issues we face in the workplace can be traced to ineffective ways of working the the conflicts that naturally arise in our interactions with others at work.  Some of us avoid conflict at all costs; others fall into patterns of like intimidation to get our way. In this workshop, we'll raise our self-awareness about our own conflict styles and learn about ways to use conflict as an opportunity to increase the level of communication occurring in the situation.   

Presented by Ombudsperson Michael Stephens

Thursday, September 19, 9:00 - 11:00 a.m. 
Campus Center Room 103/104

Meet with the college’s ombudsperson, Michael Stephens, to explore some of the challenges he has found that employees face when communicating with their colleagues or supervisors. In this two-part workshop, we'll discuss important concepts and skills in effective communication in Part 1, and then we'll practice using those skills in Part 2. 

Learn skills and develop strategies for discovering what another person may want or need, and build stronger relationships by listening effectively and finding solutions that may meet both your needs and theirs. Practice these skills in workplace scenarios and improve your ability to engage staff in constructive conversations.  NOTE - attendance in the one-hour Part 1 workshop is a prerequisite for attendance at Part 2. Please register for both sessions.

No actual employee situations will be shared, but the discussion will review a variety of situations Michael has observed in his ombuds work at the college and elsewhere. 

Presented by Ombudsperson Michael Stephens

Communication Skills, Part 1: Thursday, October 24, 10:00-11:00 a.m.
Campus Center Room 205

Communication Skills, Part 2: Monday, November 11, 9:00-10:00 a.m.
Campus Center Room 205 
Prerequisite:  Part 1

Learnings from the world of negotiation can be used to develop skills that help us work through differences with colleagues, family and friends. Successful negotiations are ones in which all parties feel they have gained something valuable. It is possible to communicate in a way that maximizes the possibilities of mutual agreement. In this two-hour session you will learn and practice several different negotiation skills that are applicable to any situation, both professional and personal.

Presented by Ombudsperson Michael Stephens 

Thursday, December 12, 10:00 a.m. - Noon 
Campus Center Room 205

Cultural Competency
 

Session I

Participants will explore their own identities using a model of identity development and consider the impact of power and privilege on the ways in which we understand our sense of self and that of others. This session offers an opportunity to reflect on the importance of our own identities as we work towards intentionally inclusive communities at Smith College. This session is part one of a two-part series and is intended for any interested staff or faculty member. 

The expectation is that all participants will register for and attend both sessions of the workshop to explore identifiers including race, gender, class and sexuality in depth.  If you can only attend one session, please email oei@smith.edu with that information.

Presenter: Dina Levi, Director of Inclusive Leadership, Office of Diversity and Inclusion, Amherst College

Thursday, October 10, 2019
9 a.m.–noon
Davis Ballroom


Session II

This workshop is open to any staff or faculty member who has participated in Identity & Inclusion, Session 1.  

Participants will continue to explore power and privilege as they play out in our personal experiences; this time through the lens of systemic marginalization. Participants will have the opportunity to consider how our own socialization contributes to dynamics of race, class, gender, and other identities as we work towards interrupting such systems of oppression.

Presenter: Dina Levi, Director of Inclusive Leadership, Office of Diversity and Inclusion, Amherst College

Thursday, November 14, 2019
9 a.m.–noon
Davis Ballroom


Change Management

Leading Employees Through Change - Wednesday, December 11 from 12-1pm or 3-4pm.

Navigating Change - Wednesday, December 18 from 12-1pm or 3-4pm.

To access the webinars you can go to the Smith College Human Resources Benefits page and scroll down to the Employee Assistance section where there is a link to the E4Health sign in page. To access the webinars sign into E4Health (you may use “Smith College” as the username and “guest” as the password.) Once signed in, go to the Upcoming Events section, where there will be a list of webinars accessible to you, including these two webinars. 


Wellness

Financial Wellness
 

The New Federal Tax Law changes will have muted effects on the middle income tax-payers but should reduce their federal taxes by modest amounts, perhaps by a few hundred dollars or so.  Nevertheless, significant changes to 529 Plans, Roth IRA recharacterization, home equity loans, the deductibility of state taxes, and changes to tax brackets and standard deductions are tax law changes we’ll consider in this session.

A light lunch will be provided.  

Presented by David Carboni, DKC Retirement Associates, LLC, CFP

Tuesday, November 12, Noon – 1:30 p.m.
Campus Center, 208 (Carroll Room)

This workshop will review the investment options available for employees, what to consider and how to decide where to invest your money, and how to best utilize the website tools and information. Mary Ellen will use Smith’s retirement website (Voya) to review the current investment products and demonstrate how to access and use other information and tools to become a more informed and engaged investor.

Feel free to bring your lunch.  Beverages and treats will be provided.

Presented by Mary Ellen Gordon, Voya 

Thursday, September 26, Noon–1:30 p.m.
Campus Center, 208 (Carroll Room)

Emotional Wellness
 

This workshop will help participants clarify and prioritize what is most important to them, identify specific goals, and provide the structure to help achieve them. The exercises are helpful to anyone who would like a toolbox of effective practices to support their personal and professional growth. Each participant will receive a guided journal with a collection of evidence-based writing exercises that help people clarify and follow through on their goals.

Learning Objectives:

✓      Develop attitudes and approaches that fuel progress
✓      Use evidence-based writing exercises to increase follow-through on goals
✓      Learn concrete strategies to overcome setbacks and challenges

Presented by Jessica Gifford (THRIVE)

Thursday, October 31, 2:00 - 3:30 p.m.
Campus Center 205

How many times an hour do you check your cell phone? Do you forgo social time and activities for screen time? It’s no secret that we are surrounded by technology – and temptations to immerse ourselves in constant screen time are real. Learn about the basics of technology, such as benefits, use statistics and the impact of technology on health and well-being. Specifically, explore the role of smartphones in everyday life, and discover strategies to have a healthy relationship with your smartphone and technology. 

Presented by e4Health EAP

Tuesday, November 19, 1:00 - 2:00 p.m.
Campus Center Room 205

Physical Wellness

 

As a busy professional, it can be difficult to find the time for fitness. The session will cover the importance of including fitness as part of your daily routine, tips to easily incorporate fitness into your existing schedule and how to construct workouts that can be completed in 30 minutes or less with NO equipment. 

Presented by e4Health EAP

Tuesday, October 22, 1 – 2 p.m.
Campus Center 205

Correct posture can help to prevent injury and undue muscle strain. Licensed professionals conduct brief baseline screenings for posture and symmetry. Postural deficiencies and locations where potential injury can occur are identified. Once individual assessments are completed, each participant is given tailored recommendations to correct posture and avoid potential injury. Postural screenings take approximately 8 minutes per person. 

Presented by Harvard Pilgrim

Thursday, September 19, 1 - 3 p.m. 
Campus Center Room 205

For many people, everyday stresses build up in the form of tension in the back, neck, and shoulders. At this event, a licensed massage therapist can help relieve that tension. Come for a short massage and return to work refreshed.

Presented by Harvard Pilgrim

Tuesday, December 10, 1 - 3 p.m.
Campus Center Room 003

In this four-hour training participants will learn how to perform CPR on adults, children, and infants. Participants will also learn the necessary actions to take if an adult, child or infant is choking. 

Presented by: Mary Ann Richardson

Thursday, October 3, 12:30 - 4:30 p.m.
Campus Center Room 102

 

Enjoy a restorative break for your body and mind: soothe your neck, shoulders, and eyes; unlock your hips and back; and release stress. Then return to work with more energy, clarity and calm. No special exercise wear is required, but don't wear tight clothing or jeans that day. It is not necessary to come to every session. You can go to one session, or all; come and go as you please! Please bring a yoga mat, and a small blanket or towel if you wish, to each session.

Presented by Certified Exercise Coach Judy Messer

Wednesdays, starting September 18 - December 11 (NOT 11/27), Noon–1 p.m.
Berens Leeds Dance Studio


Additional Resources

Smith College

Lynda.com Technology Courses

Smith purchased a campus-wide license from Lynda.com, a premier provider of online technology training for Smith students, faculty and staff. The Lynda library of over 1,500 courses covers all learning levels for a vast array of software, including 3D, audio, business, design, development, photography, video and web applications. Don't miss this opportunity to learn a new skill or stay up-to-date with software you already know. To start learning what you want when you want, log on to the Smith Portal and click the Lynda.com link on the General Info tab.

Five Colleges

Five College Training and Development Collaborative

Faculty and staff have the opportunity to attend trainings and workshops offered by the other members of the Five College Collaborative. To enroll in programs offered at Amherst College and the University of Massachusetts Amherst, please follow the registration guidelines and procedures outlined on their learning and development websites. If you have any questions about these programs or how to register, please contact Kate Harrington at or call 413-585-2268.

Local Resources

The organizations represented below conduct training in the local area. Please note that the college does not screen or endorse these providers. Please visit their websites for more information.

SIS (Seminar Information Service, Inc.)

This site consolidates course schedules from many top workplace training providers, including SkillPath, Fred Pryor and Padgett-Thompson. The database is searchable by topic, date and location.

Employers Association of the Northeast (EANE)

EANE provides public seminars, workshops, briefings and webinars on an ongoing basis for member companies throughout Massachusetts, Connecticut and Vermont. As a member organization, Smith College receives an automatic 30 percent discount on most training and consulting services.

E4 Health

Your Employee Assistance Program (EAP) includes a comprehensive training website with online courses, articles, videos, quizzes and assessments. To log in to the website, register with the name Smith College (case sensitive) and password (guest). The site is voluntary and confidential.