General Policies (Chapter 1)
Changes in these policies will be available online under the News & Updates page following their adoption. This handbook contains summaries and general overviews; it is not all-inclusive. For details or clarification of the information in this handbook or specific benefit plan regulations and documents, please contact the Office of Human Resources at 413-585-2270. Employee Handbook updates, for most employees, will be available online. For those who do not have computer access, paper copies will be available in the Office of Human Resources.