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A Culture of Care

Read Smith’s UPDATED plans as of August 5, 2020,
for an entirely remote fall 2020 semester.

New Student Resources

Three students walking across a bridge

Welcome Smithies!

See the information on this page to learn more about us, required health forms and the student health insurance plan, which is specifically designed to meet the needs of our students away from home. Please note that the Schacht Center is available to all undergraduate students, regardless of insurance, and most services except for labwork and vaccines are free of charge. As a student health center, the Schacht Center and our health care providers do not contract with insurance providers. Students are responsible for all charges not covered by their plan.

We hope this information is helpful, and we look forward to serving you.

Important: Required Information

Submit Your Health Forms

We do not accept forms via email. You must submit forms via the Patient Portal, or if you choose to submit paper medical forms, please send them by U.S. mail or fax. We will begin review of required health forms in mid-June and contact you regarding any missing items. Due to the COVID-19 pandemic, we will be flexible with deadlines and work with you to complete your file.

Health Insurance Pre-Registration

You must call 413-582-2800 before arrival to register your medical insurance with our laboratory partner at Cooley Dickinson Hospital. Students with the student health plan will have access to their insurance ID number in August. See the Gallagher Student Health website for further details.

Students with Known Health Conditions, Complex Concerns and Food Allergies

Please contact our office and speak to a nurse. We encourage you to book a new patient appointment to get acquainted. If you have food allergies, contact the office of Disability Services and carry an EPI-PEN at all times. Students requiring allergy shots must seek a local allergy provider; we do not provide allergy shots.

Who We Are

We are a team of healthcare professionals dedicated to helping all students stay healthy and whole. We see students of all genders and identities, regardless of insurance, by appointment. We offer fun, informative workshops throughout the year. 

Medical Services

We provide routine preventative health care such as sports and travel physicals; general check-ups; clearance exams for volunteer work or internships; reproductive and sexual health exams; contraception; and related health education. We offer problem-oriented care for sickness and injuries, nutrition consultation, and acupuncture services. We have a lab on site.

Counseling Services

Our mental health counselors and psychiatrists provide ongoing private and group counseling to support mental health needs and medication management as appropriate. 

Wellness Services

Our wellness team provides one-on-one appointments and special workshops designed to help all students live full, balanced lives and find their own unique ways of thriving. 

Contact Us

Schacht Center for Health and Wellness 21 Belmont Avenue
Northampton, Massachusetts 01063
General Phone 413-585-2800
Fax 413-585-4639
Appointment Desk 413-585-2250
After-hours Answering Service and Nurse 413-585-1260
Nurses’ Station 413-585-2813
Counseling Service (including after hours) 413-585-2840
Business Office 413-585-2800
Director’s Office 413-585-2806

Additional Helpful Contacts

Disability Services 413-585-2071
Campus Police  413-585-2490
Smith Students’ Aid Society Anne White
Student Health Insurance Plan 800-456-3753
Cooley Dickinson Hospital Urgent Care Clinic 30 Locust Street
Nearby Pharmacies
(walking distance from campus)
Serio’s Pharmacy
63 State Street

CVS Pharmacy
90 Main Street

Academic Year Office Hours

Pelham Medical Services Monday–Friday, 8:30 a.m.–5 p.m.
Medical Appointments Monday, Tuesday, Thursday, Friday: 9 a.m.–4:20 p.m.
Wednesday: 1–4:20 p.m. (nurse available 8:30 a.m.–1 p.m.)
Cooley Dickinson Laboratory at the Schacht Center Monday–Friday: 8:30 a.m.–12:30 p.m.; 1:30–5 p.m.

No appointment necessary. Students must have a valid order for lab testing.

Students must pre-register their insurance before lab tests can be performed. Please call 413-582-2800 to pre-register. Students are responsible for any costs not covered by their insurance.
Counseling Service Monday–Friday, 9 a.m.–noon, 1–4:30 p.m.
Wellness Services Open Hours: Monday and Wednesday, 3–5 p.m.

After Hours

When the medical service is closed, a nurse is available for phone consultation: 413-585-1260. A counselor is available by phone: 413-585-2840. Urgent care is also available.

Urgent Care

If the Schacht Center is closed, contact the after-hours nurse (413-585-1260) or counselor (413-585-2840) before seeking urgent care or going to the emergency room, if possible.

If needed, urgent care without an appointment is available at Cooley Dickinson Hospital and a number of area urgent care providers. Campus police can provide urgent transportation to Cooley Dickinson Hospital.

When College Offices Are Closed

When Smith academic and administrative offices are closed due to weather or other emergencies, the Schacht Center is closed. A nurse is available for phone consultation: 413-585-1260. A counselor is available by phone: 413-585-2840.

Medical and Counseling Services Closed for Thanksgiving Break

Please refer to our news announcement about Thanksgiving care for details.

Health Insurance

We strongly encourage all students to purchase the Student Health Insurance Plan. The plan provides comprehensive coverage on campus and throughout western Massachusetts. The plan is effective August 15–August 14 every year. All students are automatically enrolled in the plan, and are required to complete the online decision form on the Gallagher Student Health website by the posted deadline. Further information about the insurance plan, waivers, and related deadline will be posted on or about July 1 the Student Financial Services office. 

Questions related to waiving or accepting Student Health Insurance should be directed to Gallagher Student Health or Student Financial Services via email to

Allergy Shots

The Schacht Center no longer offers allergy immunotherapy treatment, including injection or sublingual therapy, commonly referred to as allergy shots. In keeping with best practices for patient safety, students requiring allergy therapy are better served by local allergists.

Health Resources

A comprehensive guide to resources on general health, vaccines, LGBTQIA+ health and wellness, reproductive and sexual health, healthy relationships and more.