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Accidents & Emergencies

Doctor bandaging an injury to a woman's wrist

In a medical emergency, or if you are in a situation that’s unsafe, on or off campus, do not wait—call for help immediately.


Nursing Advice After Hours

  • For nursing advice after hours and weekends, call 413-585-1260. The answering service will take your message and have a nurse call you promptly.
  • Be sure to have your phone with you, charged and ready to receive a callback from the nurse.
  • If you do not receive a call within 45 minutes, please call back again, or if needed, go to urgent care or the emergency room via Campus Police, 413-585-2490.

Medical Emergencies On Campus

  • Notify Campus Police at 413-585-2490. Consult with either Campus Police or Health Services before calling an ambulance.
  • Call 911 first in immediate, life threatening emergencies. Ask the dispatcher to contact Smith College Campus Police. Stay on the line until otherwise directed. 

If you need assistance and cannot speak, use the Silent Call Procedure; you can indicate your need for help by pressing digits on your telephone’s keypad.


Medical Emergencies Off Campus

In the case of a serious accident or emergency, seek immediate care at the nearest medical facility, but ask the person accompanying you or the medical attendant to contact one or more of the following:

  • Medical Services, 413-585-2250
  • Dean of Students, 413-585-4940
  • Your Class Dean
  • Campus Police, 413-585-2490

Contact the after-hours nurse (413-585-1260) or counselor (413-585-2840) before seeking urgent care or going to the emergency room when possible. Urgent care without an appointment is available at Cooley Dickinson Hospital and CVS Minute Clinic. Campus police can provide urgent transportation to Cooley Dickinson Hospital.

If you need assistance and cannot speak, use the Silent Call Procedure; you can indicate your need for help by pressing digits on your telephone’s keypad.


Urgent & Walk-in Care

If the Schacht Center is closed or you cannot wait for an appointment, urgent, walk-in care can be found at:

Cooley Dickinson Hospital Urgent Care 30 Locust Street, Northampton
Monday–Friday: noon–8 p.m.
Saturday, Sunday: 9 a.m.–5 p.m.
Closed Thanksgiving & Christmas Day
413-582-2330
Baystate Urgent Care 325 King Street, Northampton
Monday–Friday: 10 a.m.–8 p.m.
Saturday, Sunday: 9 a.m.–5 p.m.
413-387-4100
MedExpress 424 Russell Street, Hadley
Open every day, 8 a.m.–8 p.m.
413-253-0483
AEIOU 170 University Drive, Amherst
Monday–Friday: 8 a.m.–8 p.m.
Saturday, Sunday: 11 a.m.–5 p.m.
413-461-3530

489 Bernardston Road, Greenfield
Monday–Friday: 8 a.m.–4 p.m.
Saturday, Sunday: 11 a.m.–5 p.m.
413-773-1394

Need a Ride?

  • Call Campus Police for urgent or emergency transport
  • Rent a Zipcar
  • Use Uber or Lyft
  • Contact a taxi service: Go Green Cab, 413-586-0707; Cosmic Cab, 413-230-6119

Follow-up

Please contact us for follow up care and for assistance with any accommodations. Please complete a Medical Release Form so that we may provide coordinated follow up care for you.