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Counseling Services

Three students walking under flowering branches

Announcements Fall 2022

All services are free of charge (except labs and prescriptions), including our mental health telehealth service, My SSP.

One Schacht Center = You can reach our counseling, medical and wellness teams by calling 413-585-2800.

For questions about COVID-19, please email


New Counseling Program

We are now offering individual drop-in times at Mwangi Center for Students of Color on Wednesdays from 12:15-1:45pm with Mahajoy starting 9/28


Counseling Groups (start the week of 9/26)


International Students Support 12:15-1:10 in the Lewis Global Studies Center w/Meg

Trans* and Gender Non-Conforming (TGNC) Student Support 4:15-5:10 w/ Greenlee & Noah


Survivors of Sexual & Dating Violence 4:15-5:30 w/ Michelle


Healing from Disordered Eating 4:30-5:30 w/ Greenlee

Outdoor Mindfulness Wwalking 4:30-5:30pm w/ Mahajoy


Spoonies (Support for Students who are Immunocompromised/Have Chronic Illness) 12:15-1:10pm w/ Michelle


DBT Skills 11am-12:156pm w/ Noah

Grief Support 12:15-1:10 w/ Meg

Support after Childhood Sexual Abuse 1:15-2:30pm w/ Michelle


My Student Support Program (My SSP)

Telehealth for urgent and non-urgent matters is available 24/7 and is free and confidential. Connect on the My SSP app, at, or by calling 1-855-950-6318. No insurance needed. See below for more info.

Our Mission

The Counseling Service is a free and confidential service available to all students. Our commitment is to provide mental health care that is:

  • relationally based
  • culturally responsive
  • identity affirming
  • equitable and inclusive
  • individualized 

The Counseling Service strives to promote inclusive and socially-just clinical services that honor the specific strengths and needs of the full range of diverse identities represented within the Smith College campus community. The Counseling Service recognizes that systematic and institutionalized factors such as racism/white supremacy, classism/poverty, ableism, sex negativity, fatphobia, heteronormativity, and cisnormativity continue to exist both on- and off-campus and these forces have a negative impact on the emotional health of our campus community. Our services work to attend to and recognize the harm caused by these factors.

Care is masked and in-person at the Schacht Center, but teleheath appointments with our therapists are available at the student’s request.

How to Get Help/Schedule an Appointment

Our administrative office is open 9 a.m.–4:30 p.m. on weekdays.

Overview of Services

  • assessment
  • crisis intervention
  • individual therapy
  • a variety of ever-changing groups (affinity and special interest)
  • psychiatric assessments
  • psychiatric medication treatment 
  • off-campus referrals
  • advocacy
  • trans-affirming documentation
  • identity-affirming care
  • educational workshops & outreach
  • some case management
  • consultation with campus community partners

My Student Support Program

The Smith College Counseling Service (SCCS) offers My Student Support Program (My SSP) to all enrolled undergraduate and graduate students (including students studying abroad), no matter the student’s location. My SSP is a supplemental service not provided by Smith College staff that administers immediate and ongoing 24-hour support at no cost to students, regardless of their health insurance provider. With My SSP you can:

  • Call or text with a licensed therapist directly from your cell phone from any location for immediate support.
  • Schedule ongoing support by appointment, available through phone or secure video portal.
  • Request support in over 150 languages.
  • Receive a referral for Nurx, a supplemental psychiatric medication provider telehealth service, from a SCCS or My SSP therapist or from a Smith College Health Services prescriber.
  • Gain access to a range of online, self-directed wellness and fitness materials.

Students can access My SSP with a phone or computer by:

  • Download the free My SSP App through the Apple App store or Google Play; select Smith College when prompted.
  • Visiting the My SSP website.

Important COVID-19 Information

For updates on Smith’s response to the COVID-19 outbreak, please visit the Coronavirus Disease 2019 (COVID-19) page.