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Appointments & Contact Information

Closed During Winter Recess

The Medical and Counseling Services will be closed for winter recess. A nurse will be available for phone consultation from Friday, December 20 at 3 p.m. until Saturday, December 21 at 8 a.m. After that, students on campus can seek immediate health care at the Cooley Dickinson Hospital Urgent Care, until we reopen on Thursday, January 2, at 8:30 a.m.

  • Visits are by appointment only. Please call 413-585-2250 during office hours for an appointment.
  • To speak to a nurse during office hours, call 413-585-2813.
  • After hours, a nurse is available at 413-585-1260. A counselor is available at 413-585-2840.

Academic Year Office Hours

Pelham Medical Services Monday–Friday, 8:30 a.m.–5 p.m.
Medical Appointments Monday, Tuesday, Thursday, Friday: 9 a.m.–4:20 p.m.
Wednesday: 1–4:20 p.m. (nurse available 8:30 a.m.–1 p.m.)
Cooley Dickinson Laboratory at the Schacht Center Monday–Friday: 8:30 a.m.–12:30 p.m.; 1:30–5 p.m.

No appointment necessary. Students must have a valid order for lab testing.

Students must pre-register their insurance before lab tests can be performed. Please call 413-582-2800 to pre-register. Students are responsible for any costs not covered by their insurance.
Counseling Service Monday–Friday, 9 a.m.–noon, 1–4:30 p.m.
Wellness Services Open Hours: Monday and Wednesday, 1–3 p.m.

After Hours

When the medical service is closed, a nurse is available for phone consultation: 413-585-1260. A counselor is available by phone: 413-585-2840. Urgent care is also available.

Urgent Care

If the Schacht Center is closed, contact the after-hours nurse (413-585-1260) or counselor (413-585-2840) before seeking urgent care or going to the emergency room, if possible.

If needed, urgent care without an appointment is available at Cooley Dickinson Hospital and a number of area urgent care providers. Campus police can provide urgent transportation to Cooley Dickinson Hospital.

When College Offices Are Closed

When Smith academic and administrative offices are closed due to weather or other emergencies, the Schacht Center is closed. A nurse is available for phone consultation: 413-585-1260. A counselor is available by phone: 413-585-2840.

Medical and Counseling Services Closed for Thanksgiving Break

Please refer to our news announcement about Thanksgiving care for details.

Contact Us

Schacht Center for Health and Wellness 21 Belmont Avenue
Northampton, Massachusetts 01063
General Phone 413-585-2800
Fax 413-585-4639
Appointment Desk 413-585-2250
After-hours Answering Service and Nurse 413-585-1260
Nurses’ Station 413-585-2813
Counseling Service (including after hours) 413-585-2840
Business Office 413-585-2800
Director’s Office 413-585-2806

Health Insurance

Questions related to waiving or accepting Student Health Insurance should be directed to Student Financial Services at 413-585-2530 or send an email to


We respect your right to confidential, quality care. We believe that an interdisciplinary, coordinated approach delivers the optimal quality of care.

You should know that:

  • Medical and counseling records are separate from other college departments.
  • Entry of psychotropic medications prescribed by the Counseling Services is made in the medical record.
  • No medical or counseling information is shared outside of Health Services without your consent. The only exception to this would be in situations where it is mandated by law.
  • Information relevant to your care may be shared, on a need-to-know basis, among the professional medical and counseling staff of Health Services.
  • Student permission is required to share information with parents, guardians or other individuals except in emergencies.