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Appointments & Contact Information

  • Visits are by appointment only. Please call 413-585-2250 during regular hours for an appointment.
  • To speak to a nurse during regular hours, call 413-585-2813.
  • After hours, a nurse is available at 413-585-1260. A counselor is available at 413-585-2840.

Office Hours

Pelham Medical Services Monday-Friday, 8:30 a.m.–5 p.m.
Medical Appointments Monday, Tuesday, Thursday, Friday: 9 a.m.–4:20 p.m.
Wednesday: 1–4:20 p.m. (nurse available 8:30 a.m.–1 p.m.)
Laboratory Monday and Friday: 9–11:20 a.m.; 1–3:40 p.m.
Tuesday and Thursday: 8:40*–11:20 a.m.; 12:40–2 p.m.
Wednesday: 1:20–4 p.m.

Please call 413-585-2250 to make an appointment for on-campus lab tests. For tests being performed at Cooley Dickinson Hospital, please call 413-582-2800 to register.

*8:40 am appointments are reserved for fasting lab work.
Counseling Service Monday–Friday, 9 a.m.–noon, 1–4:30 p.m.
Wellness Services Open Hours: Monday and Wednesday, 1–3 p.m.

After Hours

When the medical service is closed, a nurse is available for phone consultation: 413-585-1260. A counselor is available by phone: 413-585-2840.

Urgent Care

If the Schacht Center is closed, contact the after-hours nurse (413-585-1260) or counselor (413-585-2840) before seeking urgent care or going to the emergency room, if possible.

If needed, urgent care without an appointment is available at Cooley Dickinson Hospital and a number of area urgent care providers. Campus police can provide urgent transportation to Cooley Dickinson Hospital.


Contact Us

Schacht Center for Health and Wellness 21 Belmont Avenue
Northampton, Massachusetts 01063
General Phone 413-585-2800
Fax 413-585-4639
Appointment Desk 413-585-2250
After-hours Answering Service and Nurse 413-585-1260
Nurses’ Station 413-585-2813
Counseling Service (including after hours) 413-585-2840
Business Office 413-585-2800
Director’s Office 413-585-2806

Health Insurance

Questions related to waiving or accepting Student Health Insurance should be directed to Student Financial Services at 413-585-2530 or send an email to sfs@smith.edu.


Confidentiality

We respect your right to confidential, quality care. We believe that an interdisciplinary, coordinated approach delivers the optimal quality of care.

Our guidelines for protecting your confidentiality are as follows:

  • Medical and counseling records are separate from other college departments.
  • Entry of psychotropic medications prescribed by the Counseling Services is made in the medical record.
  • No medical or counseling information is shared outside of Health Services without your consent. The only exception to this would be in situations where it is mandated by law.
  • Information relevant to your care may be shared, on a need-to-know basis, among the professional medical and counseling staff of Health Services.
  • Student permission is required to share information with parents, guardians or other individuals except in emergencies.