CRCS Policies & Processes

1. Share Information

You can report online, by email, by phone, in person, or through a third party like a Smith employee, who is required to share relevant information with our office.

2. Meet with CRCS

Amy Condon or Justin MacDowell will explain your options, answer questions, and discuss supportive measures. No commitment required.

3. Choose Your Path

You can request supportive measures only, pursue informal resolution, consider a formal resolution, or take no action right now.

4. Informal Resolution

Tailor your path forward:

Facilitated dialogue: Direct, guided conversations
Mediation: Structured agreements between parties
Restorative practices: Focus on repair and accountability
Targeted education: Customized coaching or training

1. Submission of Formal Complaint

Submission can be completed via online form, email, or phone.

2. Notifications Sent

Notification of investigation and allegation(s) are sent to all parties. Parties are also notified of their rights.

3. Investigation

All parties are interviewed and evidence is gathered.

4. Review Period

Parties are given access to a draft of the investigation report for 10 days and are encouraged to provide feedback.

5. Panel Review or Title IX Hearing

A 1–3 person decision-making panel reviews the final report and all evidence. If the respondent is alleged to have violated Title IX, a 3-person decision-making panel holds a live hearing via Zoom.

6. Outcome Sent

A notice of outcome is sent to all parties. If the respondent is found responsible, a notice is also sent to appropriate office for sanctions.

7. Appeal

Either party may appeal for limited reasons, and they have 10 days to submit an appeal after being notified of the outcome.

8. Appeal Decision

A notice of the appeal decision is issued within 10 days of receipt of the notice of appeal.

9. Sanctions

If decisions against the respondent is upheld on appeal, sanctions are issued by the appropriate office.