Psychiatric care is provided by members of the Psychiatric Care Team, which includes primary care providers, psychiatrists, as well as telehealth providers with TELUS Health.
How to Make an Initial Consultation Appointment
Please call 413-585-2840 to schedule an appointment with a member of the Psychiatric Care Team.
Be prepared to answer some preliminary questions in order to determine the appropriate provider to meet your needs, which may include one of My SSP’s telehealth providers. If you are working with a Schacht Center therapist, you may talk to them about a referral.
What to Expect at Your First Appointment
Your initial appointment will last approximately 45 minutes.
The provider will ask you a lot of questions in order to try to better understand the nature of your experience, with a focus on identifying symptoms that are affecting your functioning. They will then discuss with you their thoughts and impressions and any treatment recommendations they may have. These consultations are a collaboration between the student and the provider.
Ongoing Psychiatric Treatment
If you and your provider decide that medication treatment is indicated, you will establish an ongoing treatment relationship. The goal of this relationship is to work collaboratively in order to improve or maintain your emotional well being and functioning. Treatment with psychiatric medications requires regular visits in order to monitor the effectiveness of medication and any side effects. These visits will be more frequent at the beginning of treatment or if medications are being changed and less frequent as symptoms respond to treatment. You will also be encouraged by your provider to reach out to them and let them know if your symptoms worsen or if anything changes.
In order to avoid running out of medication, it is important that you attend scheduled visits with your provider.
If you need to request a refill of medication between scheduled visits, please contact the Schacht Center at least four business days before you are out of medication so that your provider has time to authorize an appropriate refill.
You and your provider will also discuss plans for continuing medication treatment during semester and summer breaks when the Schacht Center is closed.