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Crisis Resources

24-Hour On-Campus Support

Campus Police
Dial “800” from a campus phone, or 413-585-2490 from a cell phone or from off campus

Smith College Counseling Service
413-585-2840

Summer Counseling Emergency Hotline
413-585-2830


Local, Community Based Crisis Hotlines

Clinical Support Options
413-586-5555


State & National Suicide Hotlines

Massachusetts Toll Free Statewide
1-800-322-0424
1-800-799-4889 TTY

National Suicide Prevention Lifeline 
1-800-273-8255


LGBTQ Support Lines

The Trevor Project (LGBTQ Suicide Hotline)
1-866-488-7386

The Trans Lifeline
1-877-565-8860


Intimate Partner Abuse/Violence

Safe Passage
Free, confidential services including shelter, peer support, counseling, advocacy, legal support and community education.
413-586-5066 or 1-888-345-5282 


Victims or Survivors of Sexual Assault

Center for Women & Community
A multicultural campus-based center established at UMass in 1972, serving the Five College community.
413-545-0800

Smith College Counseling Service
413-585-2840


Online Resources

7 Cups of Tea
Provides anonymous and confidential online text chat with trained listeners, online therapists and counselors.

7 Cups of Tea-POC
Provides free, anonymous and confidential online text and chat specifically for students of color.

LGBTQ Counseling
Professional online counseling for the LGBTQ community; get matched to a licensed therapist and communicate via phone, video and messaging.

Crisis Text Line: Text "START" TO 741-741
Immediate help if you are in a crisis or any other person may be in danger.