Billing & Payments
About Your Bill
Smith College's billing system is CASHNet. In CASHNet, students are able to access their monthly statements, make a payment, sign up for a payment plan, and view activity related to their account. Students access their CASHNet account via Workday.
For information on how to use CASHNet, students will find step-by-step articles and video tutorials in the Student Billing and Payment category of the Workday Help Center. We suggest starting with the article: Accessing CASHNet & CASHNet Overview.
Students can grant other individuals, called payers in CASHNet, limited access to their CASHNet account to view account activity and transactions, as well as make payments to the student’s outstanding balance. Students should review the article: Grant Access to Your CASHNet Account in the Help Center for information on how to provide this access. Please note that only students with Smith credentials may access the Help Center.
If you have been granted access to a student’s CASHNet account, you will receive an email with details on how to access CASHNet. Please follow the instructions in the email. Once you have set up your CASHNet access, you can login to CASHNet.
We have step-by-step instructions and video tutorials available for payers. We suggest starting with Accessing CASHNet & CASHNet Overview - Payer.
- Accessing CASHNet & CASHNet Overview - Payer
- View Statements & Activity Details - Payer
- Make Payments - Payer
- Make a Wire Transfer from International Banks (Inactive Students/Payers without CASHNet Access)
- Make a Wire Transfer from International Banks (Active Students/Payers with CASHNet Access)
- Enroll In Payment Plan for Domestic (U.S.) Students - Payer
- Enroll In In Payment Plan for International Students - Payer
Billing & Payment Dates
You will receive a bill on or about the 15th of each month in which there is activity on your account. Students and authorized payers will receive an email about the available statement. Payment of the full outstanding balance is due on the 10th of the next month.
The July and December bills include semester charges for the comprehensive fee, which includes tuition, room and board (if applicable), and the student activity fee.
Late fees are assessed at the rate of 1.25 percent per month on overdue balances. Students with overdue balances face other administrative consequences as well, such as class registration holds, being prevented from participation in independent study abroad or other off-campus programs, and transcript or diploma holds.
If you cannot pay your balance due by the deadline, please contact us so that we can work with you to find a resolution, and possibly prevent late fees from accruing on your account.
Financial Aid Disbursements
Financial aid is disbursed to student accounts at the beginning of each semester, to coincide with the application of charges. Per federal regulations, federal financial aid may be disbursed no earlier than ten days prior to the start of the semester.
Credit balances for traditional students are refunded upon request, using a Refund Request form or by requesting the refund in writing from your official Smith email account.
Any refund required by federal regulation will be sent within the required time period. Credit balances from parent loans are generally refunded to the parent borrower. Parents may authorize the refund to be paid directly to the student by selecting the appropriate choice during the PLUS loan application process.
Ada Comstock Scholars & Graduate Students
Ada Comstock Scholars and graduate students will generally receive automatic refunds for credit balances over $100. These refunds will be processed weekly. (During college closures refunds will be processed the following week.) Refunds for credit balances under $100 may be requested at any time.
Frequently Asked Questions
Bills (called statements in CASHNet) may be viewed or downloaded from CASHNet, then printed. CASHNet will keep each monthly statement within the student’s profile. The job aid View Statements & Activity Details has step-by-step instructions on viewing or downloading monthly statements.
Students can grant other individuals, called payers in CASHNet, limited access to their CASHNet account to view account activity and transactions, as well as make payments to the student’s outstanding balance. When payers set up their CASHNet access, they can elect to receive emails about statements and payment plans. For step-by-step instructions, see the job aid Accessing CASHNet & CASHNet Overview - Payer.
The balance on your bill, or statement, is based on the total as of the 15th (approximately) of the month. The CASHNet current balance includes any charges incurred or credits paid since the statement was generated.
Bills are only produced monthly, but a student or payer may view account activity in CASHNet. The balance shown on the Overview page will be current, while the Account Activity details will reflect balances and activities as of the prior day.
Any pending aid will be deducted from the balance due.
Some aid can only be disbursed a specific number of days before the beginning of each semester.
In addition, aid cannot be disbursed until all documentation is received and verification is complete.
Please note: A work-study award will never appear as pending aid since students are paid directly for any hours they work.
Please check your spam folder and make sure that any emails from email@example.com are not being blocked.
If you are a student, you can review our job aids on the Workday Help site. If you still need help, email firstname.lastname@example.org.
If you are not a student, you can review step-by-step job aids (found in the Payers section). If you still need help, email email@example.com.