Community Health & Wellness Resources

The Schacht Center will be closed on Friday, March 15 at 4:30 p.m. for Spring Break and will not reopen afterward until Monday, March 25 at 9 a.m. The following resources are available while we're away.

We’ve compiled a list of helpful resources you may need while we’re away.

In the event of an on-campus emergency call 413-585-5555 to reach Campus Safety or 911 for Northampton Public Safety. Stay on the line until otherwise directed.

Consult with Campus Safety before calling an ambulance, except during immediate life-threatening emergencies.
In the case of a serious accident or emergency and you are off-campus, seek immediate care by dialing 911.

In an immediate, life-threatening situation, call 911 or Campus Safety.

COVID-19 Resources

Testing

Limited rapid antigen tests are available with OneCard access through the vending machine on the bottom floor of the Campus Center.
Rapid antigen tests are also available at local pharmacies.
Information about how to find a PCR test locally is available through the Department of Health & Human Services.

Additional Information

If you are not feeling well, stay home and take a rapid antigen test.
Consult the CDC guidelines for up-to-date travel and health guidance.

If you test positive for COVID-19, please email COVIDCare@smith.edu.
Students should begin to isolate in place immediately following a positive test.
- Students will isolate in place.
- Students may leave their room to obtain meals via Grab & Go and to use the restroom only.
- Isolation is required for a minimum of 5 days, per CDC recommendations.
- Mask for 10 days after a positive test, even if symptoms are improving.

Information about Massachusetts’ Free telehealth for COVID-19 treatment with Paxlovid.

Wear a mask for 10 days following an exposure.
Students are able to attend activities as long as they are free from symptoms and wearing a mask.
Self-monitor for COVID-19 related symptoms.
If you develop symptoms, begin isolating immediately and take a test.
Take a rapid test on day 5 after an exposure, or sooner if you develop symptoms.
Students who test positive should follow guidance under “What to do if you test positive for COVID-19.”

Physical Health Resources

On-Campus

You can reach the on-call nurse for urgent, non-routine questions that cannot wait until return from break by calling 413-585-2800.

Urgent, Walk-In, & Reproductive Health Clinics

Clinic	Location(s) & Hours
Cooley Dickinson Hospital Urgent Care (Some online scheduling available.) Last patient taken 30 minutes before closing. 413-582-4400 (all locations)	30 Locust Street, Northampton Monday–Friday 8 a.m.–8 p.m. Saturday & Sunday, 9 a.m.–5 p.m. 12 College Highway, Southampton Monday–Friday, 8 a.m.–8 p.m. Saturday & Sunday, 9 a.m.–5 p.m. 170 University Drive, Amherst Monday–Friday, 8 a.m.–8 p.m. Saturday & Sunday, 9 a.m.–5 p.m.
Baystate Convenient Care 413-387-4197	325 King Street, Northampton Monday–Friday, 9 a.m.–6:30 p.m. Saturday & Sunday, 8 a.m.–3:30 p.m.
Cooley Orthopedic Urgent Care 413-992-3316	4 West Street, Hatfield Monday–Friday, 8 a.m–4 p.m.
Tapestry Health (Sexual/Reproductive Health)	76 Carlton Drive, Northampton Monday, noon–8 p.m. Tuesday, 9 a.m.–5 p.m Wednesday, 9 a.m.–5 p.m. Thursday, 8 a.m.–7 p.m. Friday, 9 a.m.–3 p.m.

Mental Health Resources

On-Campus Urgent or Crisis Consultation

Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.
Download the TELUS app to access chat support with a licensed therapist 24/7.

Off-Campus Urgent or Crisis Support Services

24/7 Phone Support	24/7 Text Support
Northampton Clinical Support Options (CSO): 413-586-5555	Download the MySSP app and request text support
National Suicide and Crisis Lifeline: 988	General Crisis Text Line: Text HOME to 741741
The Trevor Project (LGBTQ Suicide Hotline) 1-866-488-7386	For Students of Color: Text STEVE to 741741
Trans Lifeline: 1-877-565-8860	For students who identify as Muslim: Text SALAM to 74174
Muslim Youth Hopeline: 1-855-95-AMALA	Trevor Project for LGBTQ: Text START to 678-678

Finding a Local Therapist

Finding a New Private Practice Provider

PsychologyToday lists a range of private practice providers, based in Northampton, or expanded to include all of Massachusetts (and these therapists can provide telehealth therapy to you here on campus).
Feel free to play with the filters to look based on your insurance, identity markers that are important to you, clinical speciality, and different geographic areas.
Each therapist will not be able to accept all insurances and some may be cash-based.
Some may be full to new clients, however you can email each one directly right through their profile on this one website.

Finding a Private Practice Therapist Through Your Insurance

If you have the insurance provided by the college (BCBS), you can use the Gallagher Student app to help find providers.
If you have another insurance, go to your insurance company’s website and search for “behavioral health provider”

Finding a Local Psychiatrist

Either contact one of the clinics listed in this section, or search for psychiatrists in Northampton or Springfield.

Community Support Options

The Clinics below will take almost ALL insurances. They also provide telehealth therapy so traveling to the location is not necessary.

Hampshire County
413-582-0471

Franklin County
413-774-1000

Psychiatric Crisis Services
413- 586-5555

ServiceNet Northampton
413-584-6855

Behavioral Health Network Psychiatry
413-246-9675

Behavioral Health Network (Liberty Street, Springfield Clinic)
413-734-3151

Center for Human Development

Location	Phone
Easthampton	844-243-4357
Greenfield	844-243-4357
Holyoke	844-243-4357
Springfield (Pine Street)	844-243-4357

Transportation Resources

If you need a ride to the main hospital at Cooley Dickinson (including Urgent Care, Radiology, or GYN Care at the Yellow House), or Baystate Convenient Care, you can request a ride from Campus Safety, and they may be able to transport you, if not responding to an emergency.
Rent a Zipcar
Use Uber or Lyft
Contact a taxi service: Go Green Cab, 413-586-0707; Cosmic Cab, 413-230-6119
PVTA Services