Browser Compatability Requirements and FAQ
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INTERNET BROWSERS


Smith students, faculty, and staff use a variety of web-based applications in their academic and professional work.

Recommended Browsers for Smith Web Applications


Application Recommended Browsers

Smith Mail
*Moodle

Google Chrome latest version
Mozilla Firefox latest version
Safari 7+
Internet Explorer 9, 10, 11

25Live

Google Chrome latest 2 versions
Mozilla Firefox latest 2 versions
Safari 7+

Banner INB, Cognos
Smith Data Warehouse
Nolij Web, Bannerweb


Administrators and Users

See the Administrative Technology page for recommendations.

Smith Mobile Apps Most updated version of:
iOS
Android


*Use Mozilla Firefox to print Moodle e-reserves & ebrary book chapters.

Important: If you are using a recommended browser and still can't access an application, first clear your browser cache.

Frequently Asked Questions:

How to Clear the Browser Cache

How to Save Your Browser Bookmarks

How to Change My Default Browser

Chrome

  1. Click the 3 vertical dots Customize and control Google ChromeB icon at the top right and choose Settings from the menu.

  2. In the Default browser section, click Make Google Chrome my default browser. If you don't see the button, Google Chrome is already your default.

Internet Explorer

  1. Open Internet Explorer.

  2. Open the Tools (Gear icon) menu and select Internet Options.

  3. Click on the Programs tab, and click on Make Internet Explorer the default browser.

  4. This will open a new window, select from the list Internet Explorer and Set this program as default.

  5. Click OK to save changes and close the dialog box.

Mozilla Firefox

  1. Click the Open Menu button (three horizontal bars), then select Options.

  2. From the left hand column select General.

  3. Under 'Start Up', click Make Default.

How to Clear Saved Passwords

Internet Explorer

  1. From the Tools menu select Internet Options.

  2. Click on the Content tab, then click on the Autocomplete settings button.

  3. Uncheck the box beside User names and passwords on forms, then click on the Delete auto complete history button.

  4. Check the Passwords box, then click delete.

  5. Click OK to save your changes.

Chrome

  1. Click on the Customize and control Chrome icon (three vertical dots) and choose Settings.

  2. Click Advanced at the bottom of the page.

  3. Under Privacy and security section, click on Clear browsing data.

  4. On the Clear browsing data screen, select the Advanced tab.

  5. Uncheck everything except Passwords, then click Clear browsing data.

Safari

  1. From the Safari Menu click Preferences, then Auto Fill.

  2. Uncheck User names and passwords. Click the Edit button next to it.

  3. Uncheck AutoFill user names and passwords.

  4. Highlight all entries and select Remove at the bottom to delete any that are saved.

Mozilla Firefox

  1. From the Open Menu button (three horizontal bars) select Options.

  2. On the left click on the Privacy & Security.

  3. Under Forms & Passwords, uncheck Remember logins and passwords for websites.

  4. Click on Saved Logins and click on Remove All (highlight one and select Remove if you only need to delete one.)

  5. Once done, you can click Close.
How to change the default file-download location in your browser

Chrome:

  1. Click the 3 vertical dots Customize icon at the top right and choose Settings from the menu.

  2. On the Settings page, scroll to the bottom and click Show advanced settings.

  3. Continue scrolling down until you see the Downloads section, click the Change button.

  4. In the Browse for folder window, navigate to a location you want your downloads saved to. 

  5. Click OK and close the window.


Firefox
:

  1. Click the 3-bar Customize icon at the top right and choose Options from the menu.

  2. On the General tab, in the Downloads area, click Browse.

  3. Navigate to a location you want your downloads saved to.

  4. Click Select Folder, then OK to close the window.

Internet Explorer:

  1. Open the Tools (Gear icon) menu and select View downloads.

  2. Click Options in the lower left corner, then click Browse

  3. Navigate to a location you want your downloads saved to.

  4. Click Select Folder, then OK, then Close to close the window.

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Copyright © 2015 Smith College Information Technology Services  |  Last updated March 11, 2020

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