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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
2/19  Xerox MFD Software Update: Over the next several evenings, beginning tonight, CBS will begin remotely upgrading the software on Xerox MFDs (Multi Function Devices) to address a timeout issue that a number of departments have experienced.  Individual MFDs will be unavailable for up to one hour while the update installs.  The installation process will be done on a rolling basis beginning at 6:00 pm each day.A Please leave your department?s MFD on overnight to allow for this update, no other action is required on your part.  Note: This only impacts Xerox MFDs, HP printers will not be affected and will be available for printing throughout this process.
Spectre/Meltdown computer vulnerability notice:   The recently announced "Spectre/Meltdown" vulnerabilities allow a successful attacker to access information that they normally would not be able to see.  Operating system patch updates are being developed and released to address this risk.  We recommend that you check for and apply security patch updates to your computers, tablets, and smartphones as soon as they are available.  ITS will continue to review the developing threats, for more information click here.
MacOS High Sierra (v10.13) Update - As of 1/9/18 ITS has removed the restriction on Mac OS X High Sierra (aka 10.13) for Smith owned devices. It is highly recommended that you backup all important files before you begin the upgrade process.  If you use software that is not a part of the standard Smith image you must check with the vendor of that application to confirm compatibility with High Sierra.  For assistance upgrading your OS and these applications, contact the IT Service Center at 413-585-4487 or 4ITS@smith.edu.
Duo Enrollment: All Smith students, faculty and staff are encouraged to enroll in Duo two-factor authentication.  Click here to get started and for more information about Duo and why it is important.