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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
Notice Regarding macOS Monterey (Updated Nov 30, 2021) - Apple released their newest operating system, macOS Monterey (version 12) in Nov 2021. ITS has vetted the operating system; faculty, staff and students can now choose to upgrade their Smith-assigned computers if they so desire.
Reminder - Lunchtime Closing in the ITSC - The IT Service Center and OneCard offices located in Stoddard Hall 203 close daily from 12:30 to 1:00 p.m. Hours of operation for walk-ins, appointments, and responses to tickets are Monday, Wednesday, Thursday and Friday 8:30 a.m. - 12:30 p.m. and 1:00 - 4:30 p.m; Tuesday from 10 a.m. - 12:30 p.m. and 1:00 - 4:30 p.m. NOTE: COVID operating modes may affect in-person hours. Email for information regarding in-person support and to make an appointment.
Digital Support - To enter requests for technology-related support, please go to the Digital Support for the Smith Community website. The site hosts a variety of resources to help you with supported digital tools, such as Zoom and Moodle, as well as other information and announcements to help you with remote teaching, learning, and work. If you have a question related to COVID-19 that is not answered in this FAQ, please send an email to
What to do if you respond to a Phishing email provides steps you should take immediately if you believe that your Smith Mail may have been compromised.