Online Help

Smith Portal

One Card

Change Password

ITS Services

Wireless Access

Printing

Contact Us


Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
Changes to the Eduroam Network - Earlier this summer, ITS completed upgrades to the Smith Wi-Fi network are complete. Community members who use eduroam will need to update their network connection settings on their computer and any mobile devices. Note: No updates are needed for Connect2Smith Wi-Fi. When connecting to eduroam, if you see a prompt on your device that asks you to trust the new clearpass certificate or to confirm connecting, simply follow the prompts. Steps may include entering your password to confirm. If you don't see any prompts and/or you're unable to connect, please visit the eduroam section of TARA for step-by-step instructions. For assistance, contact the IT Service Center at ithelp@smith.edu.
COVID-19 Related Support - For technology support requests related to the college's COVID-19 response, please go to the Digital Support Site for the Smith community. If you have a general question about COVID-19 that is not answered in this FAQ, please send an email to covid19info@smith.edu
What to do if you respond to a Phishing email provides steps you should take immediately if you believe that your Smith Mail may have been compromised.