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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
Critical Chrome Security Patch - It is recommended that all Chrome users upgrade to the current version (90.0.4430.93) as it addresses several high risk vulnerabilities.  To check if you?re up-to-date go to the About Chrome page in settings, you can do this by opening Chrome and typing chrome://settings/help into the address bar. This will display your version number and automatically check for updates.  You should accept any outstanding updates.  If you need assistance, please contact the IT Service center at ithelp@smith.edu.
W-2 Tax Forms will be posted in late January for the previous year. Former employees and graduated seniors: for information on how to access your W-2s via Workday, visit Accessing Your W-2s.
Notice Regarding macOS Big Sur - Apple recently released their newest operating system, macOS Big Sur (version 11). All faculty and staff should wait to upgrade their Smith owned computers until ITS has vetted the operating system. If you are prompted to update, please dismiss the prompt until further notice. Some older Mac computers are not able to run Big Sur and cannot be upgraded. When compatibility between Big Sur and Smith systems and software has been confirmed, ITS will post follow-up announcements with recommendations for upgrading. If you have questions, please send an email to ithelp@smith.edu.
Digital Support - To enter requests for technology-related support, please go to the new Digital Support Site for the Smith community. The site also hosts a variety of resources to help you with supported digital tools, such as Zoom and Moodle, as well as other information and announcements to help you with remote teaching, learning, and work. If you have a question related to COVID-19 that is not answered in this FAQ, please send an email to covid19info@smith.edu.
 
What to do if you respond to a Phishing email provides steps you should take immediately if you believe that your Smith Mail may have been compromised.