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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
Explanation of May 15 Service Interruption: ITS has determined the cause of the May 15 outage that prevented access to resources requiring a Smith login. It was a system error that led to all user account passwords being reset. You can see the summary report on our findings here
Redesign of Gmail: Google has launched its biggest redesign of Gmail since 2011.  Click the Gear setting icon in your Gmail window, then select Try the new Smith College Mail.  Click here to learn more about what?s new in Gmail.
Windows 10 update: The latest Windows 10 update is a large update that takes longer than usual to complete, please be patient.  This update may change your Chrome and Firefox bookmarks.  For instruction on how to restore those bookmarks click here.   
Upgrade of Anti-Virus protection on Smith-owned computers - Restart required to activate    The anti-virus security software on Smith-owned computers are being upgraded to Sophos Security Solutions.  This upgrade strengthens the anti-virus protection on your computer. For instructions on installing Sophos on Smith-owned computers that are off-campus, contact the ITSC at 413-585-4487 or 4ITS@smith.edu.  
Duo Enrollment: All Smith students, faculty and staff are encouraged to enroll in Duo two-factor authentication.  Click here to get started and for more information about Duo and why it is important.  
What to do if you respond to a Phishing email: Provides steps you should take immediately, if you believe that your Smith Mail may have been compromised.