Smith College Technology And Resource Adviser
Smith College Admission Academics Student Life About Smith news Offices
  Home > Offices > Information Technology Services > TARA > Security> Duo > Getting Started  
   Change Password     Smith Directory    Smith Portal   Server Status  Smith Software
 
       
 




 

COMPLETE YOUR DUO SETUP


You will be prompted to complete your Duo setup the first time you login to the Smith College Single Sign-On page after your enrollment in Duo is processed. The Single Sign-On page (shown below) is used to access web-based services, such as the Smith Portal or Moodle. Duo enrollments are processed at approximately 9:00 am each day.

login

Smith Tip: It is highly recommended that you setup at least two methods of Duo authentication.

1. Login to services as normal, at your first login after your Duo enrollment completes the screen below will appear. Click Start setup.

duo1

 


2. Select the type of device you want to enroll

These instructions are written for Mobile phones

duo2

 


3. Enter your phone number, verify this is the correct number, by checking the check box, then click Continue.

duo3

 


4. Select the type of Phone you use, then click Conitnue.

 


5. Install or verify installation of the Duo Mobile App (Smart Phone Users Only). If you already downloaded the app, click the "I have Duo Mobile installed" button. If you need to install the app follow the on-screen instructions.

 


6. Activate Duo Mobile on your Phone

Open the Duo app, then click add an account. The app will prompt you to access your camera. Click yes or allow. Hold your phone up to the computer screen to scan the barcode. Make sure you see the barcode on the phone. Note: The phone screen may freeze for a second or two as it is adding the account.

The Continue button will become available after you scan the barcode.   Or click the link to have an activation link emailed to you instead.

 


7. Configure a Second Device or request a one-time passcode to use for logging in if you don't have your phone.

For detailed instructions, go to Add Another Device.


 

8. Configure your Device Options

You can use the Device Options button to give your phone a more descriptive name (ie. My iPhone). You can click "Add another device" such as your desk phone to use if your primary device isn't available. A second device is highly recommended by ITS.

iphone5

 

Congratulations! Your smart phone is ready to approve the Duo authentication requests.

  1. Click the Send me a Push.

  2. You may need to log into your phone for the approval to process.

  3. A "Login Request" notification will be sent to your phone.

  4. Follow the regular process to access notices on your phone. (ie. on the iPhone swipe left on the notice, or swipe down on an Android), then touch Approve/Confirm to allow the login to complete.

duo9


Smith Tip: In addition to a mobile phone, ITS strongly recommends enrolling your office phone. This provides an alternate method for you to authenticate if your mobile phone isn't available.

Add a Another Device: Another device could be your office phone, U2F device or you can obtain a list of passcodes.

Frequently Asked Questions

 

 

 

 

Stoddard Hall | Northampton, MA 01063 | 413.585.4487
Questions or comments? Send us an email

Copyright © 2015 Smith College Information Technology Services  |  Last updated September 21, 2017

DirectoryCalendarCampus MapVirtual TourContact UsSite A-Z