Smith College Technology And Resource Adviser

WELCOME

Welcome to TARA, the Smith College Technology And Resource Adviser. TARA is an on-line collection of software instructions, user guides, and tip sheets created by ITS staff for the Smith community.

Faculty & Staff | Getting a NEW Smith computer? Click here for important information.

Cloud-storage services make it easy to access, share, and work collaboratively on all your files. Of the multiple cloud-storage services currently on the market, Smith is supporting Google Drive and Box. To learn more about your storage options, click here. For Box instructions, click here.

Recommended Browsers for Smith Web Applications

Smith Mail	Google Chrome
25Live	Google Chrome
Moodle	Google Chrome
Printing Moodle e-reserves & ebrary book chapters	Mozilla Firefox
Library electronic resources	Mozilla Firefox
BannerWeb for Mac Banner Admin for Mac	Mozilla Firefox 3.6.x Safari 3.0 or higher
BannerWeb for Windows Banner Admin for Windows	Mozilla Firefox 3.6.x Internet Explorer 8

Note 1: BannerWeb and Banner Admin are not currently compatible with Mozilla Firefox 4 or higher, Internet Explorer 9, or Google Chrome. If you need a lower version of a browser, see the Smith software page.

Note 2: If you are using the correct browser but still having trouble connecting to or using one of the applications above, please follow these instructions to clear your browser cache before calling the User Support Center for assistance.

Two new wireless network options. The new SmithSecure wireless network provides a secure encrypted connection and is the recommended choice for all Smith students, faculty, and staff. Enter the password sophiasmith to log in.

SmithGuest offers temporary Internet access to campus guests, who must enter their email address. The unencrypted WiSmi network is also available to Smith users. For more information, click here.

Faculty: Did you know you can use Google Calendar Appointment Slots to manage appointments with students? Click here to learn more. In other news, if you'd like to show multiple Google calendars in the Calendar app on your iPad, follow the instructions under If you use Google Apps on this page.

Goodbye to GroupWise. Now that the GroupWise to Smith Mail transition is complete, if you formerly used GroupWise to send bulk email or mail-merged messages, click here for recommended alternatives.

Windows users: To uninstall GroupWise and its components, open the Control Panel and select Add or Remove Programs (Windows XP) or Programs & Features (Windows 7), then uninstall GroupWise and GroupWise Messenger.

All Smith users can now access Google+ (Google Plus) via the new +You option in the Google Apps menu bar. Note that ITS does not support Google+ and that your Google+ profile is public. For more information, click here.

Reminder - BannerWeb PIN reset procedure for Faculty & Staff. Due to a recent policy change, faculty and staff who need their BannerWeb PIN reset should contact Human Resources at x2260 instead of the User Support Center. Thank you.

Three recent changes to Smith Mail you might want to know about:

1. Return receipts no longer require recipient acknowledgement.

If you click the Request return receipt link when composing a message, you will receive a message when the recipient opens the message. The recipient will not see your request when they open the message, but if they re-open it later, they will see that a return receipt was sent to you.

2. Email messages can now be saved as documents.

First, click the gear icon to open Mail settings, then click the Labs tab. Enable the Create a Document lab and save your changes. (Note that Google reserves the right to change or remove any Lab without warning.)

Once the Lab is enabled, you can open any message, click to open the More menu above the message, and choose Save as document.

3. Personal contacts groups can now be shared with other Smith users. For instructions, click here.

For more information and regular updates on changes in Smith Mail and other Google Apps, visit the Google Apps News blog.

Summer technology news for students. New graduates, are you wondering how long your Smith accounts will remain active? Returning students, do you know what to look for in a new computer? For this and other important news and tips, see the Summer 2012 Technology Newsletter.

IMPORTANT: The instructions for transfering your Smith Mail to a Gmail account have been revised. If you had problems with this process before, please try the new instructions.

The ITS Strategic Plan is now available on-line. Click here to read the Executive Summary and Detailed Plan.

Faculty & staff: For information on setting up a webinar using the GoToMeeting webinar service, click here.

Repair service and toner for Smith printers are provided by CBS (Connecticut Business Systems). For instructions on requesting printer repairs, ordering toner, or recycling toner cartridges, click here.

Multi-Function Devices: Smith staff and faculty, before you can print using an MFD, follow these instructions to install the required printer drivers on your computer. If you have questions or problems with your MFD, click here.

ITS goes green! ITS recycles computer equipment and supplies, and so can you. To learn about all the ITS programs for recycling, re-using, and buying technology designed with the planet in mind, click here.

Faculty & Staff: For information about the ITS policy on deployment of new computers and software, click here.

RIAA's New Strategy for Pursuing Copyright Infringers
For information about the new legal strategy adopted by the Recording Industry Association of America (RIAA) for pursuing copyright infringers, click here. For information about settling lawsuits, click here. To disable illegal peer-to-peer file-sharing software on your computer, click here.

Free software! Don't forget that McAfee VirusScan and many other applications and plug-ins are available free to the Smith community on the software download site: http://www.smith.edu/smithsoftware

Students: Be sure to save a copy of all your important files on your network (H:) drive. That way you'll always have a backup if anything happens to your computer or storage media. Click here to learn how to transfer files to and from your network drive.

RefWorks is online software that helps you organize and format references for research and writing; it's available free to all Smith students, faculty, and staff. For more information, click here.

If you have any questions or comments about this web site, please send email to 4its@smith.edu or call the User Support Center at ext. 4487.

(Wondering why we chose the name "Tara" for our site? Click here.)