Two people walking down a campus path in the summer.

Community Health & Wellness Resources

The Schacht Center will be closed on Friday, May 17 at 4 p.m. for Summer Recess and will reopen on Monday, August 19 at 9 a.m. 

We’ve compiled a list of helpful resources you may need while we’re away.

If you are having an issue with getting a refill of medication prescribed by a provider at the Schacht Center, please email counselingservices@smith.edu and a staff member will get back to you. Please allow at least four business days for a response.

In the event of an on-campus emergency, call 413-585-5555 to reach Campus Safety or 911 for Northampton Public Safety. Stay on the line until otherwise directed.

Mental Health Resources

If you are on-campus and experiencing a mental health emergency, you have the following options for urgent support.

  • Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.   
  • Download the TELUS app to access chat support with a licensed therapist 24/7.
  • Contact Northampton Clinical Support Options (CSO), the local crisis support service by calling 413-586-5555.
  • Contact Campus Safety at 413-585-5555

If you are off-campus and experiencing a mental health emergency, here are some options for urgent support.

  • Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.   
  • Download the TELUS app to access chat support with a licensed therapist 24/7.

PsychologyToday
  • PsychologyToday lists a range of private practice providers throughout the country.  You can do a search based on your local area.  You can also do a broader search within the state where you are located and look for therapists that provide telehealth. If you are based in Northampton, or want your search to include all of Massachusetts, click on the links. 
  • Feel free to play with the filters to look based on your insurance, identity markers that are important to you, clinical speciality, and different geographic areas.
  • Each therapist will not be able to accept all insurances and some may be cash-based.
  • Some may be full to new clients, however you can email each one directly right through their profile on this one website.
Finding a Therapist Through Your Insurance
  • If you have the insurance provided by the college (BCBS), you can use the Gallagher Student app to help find providers.
  • If you have another insurance, go to your insurance company’s website and search for “behavioral health provider”
Finding a Northampton Area Psychiatric Provider

Either contact one of the clinics listed below, or search for psychiatrists in Northampton or Springfield.

Community Support Options

The Clinics below will take almost ALL insurances. They also provide telehealth therapy so traveling to the location is not necessary.

Hampshire County
413-582-0471 

Franklin County
413-774-1000 

Psychiatric Crisis Services
413- 586-5555 

ServiceNet Northampton
413-584-6855

Behavioral Health Network Psychiatry
413-246-9675

Behavioral Health Network (Liberty Street, Springfield Clinic)
413-734-3151

Center for Human Development

Location

Phone

Easthampton

844-243-4357

Greenfield

844-243-4357

Holyoke

844-243-4357 

Springfield (Pine Street)

844-243-4357

Off-Campus Urgent or Crisis Support Services

24/7 Phone Support

24/7 Text Support

Northampton Clinical Support Options (CSO): 413-586-5555

Download the TELUS app and request text support

National Suicide and Crisis Lifeline: 988

General Crisis Text Line: Text HOME to 741741

The Trevor Project (LGBTQ Suicide Hotline) 1-866-488-7386

For Students of Color: Text STEVE to 741741

Trans Lifeline: 1-877-565-8860

For students who identify as Muslim: Text SALAM to 74174

Muslim Youth Hopeline: 1-855-95-AMALA

Trevor Project for LGBTQ: Text START to 678-678

Physical Health Resources

Urgent, Walk-In, & Reproductive Health Clinics

Clinic

Location(s) & Hours

Cooley Dickinson Hospital Urgent Care
(Some online scheduling available.)
Last patient taken 30 minutes before closing.
413-582-4400 (all locations)

30 Locust Street, Northampton
Monday–Friday 8 a.m.–8 p.m.
Saturday & Sunday, 9 a.m.–5 p.m.


 

12 College Highway, Southampton
Monday–Friday, 8 a.m.–8 p.m. 
Saturday & Sunday, 9 a.m.–5 p.m.


 

170 University Drive, Amherst
Monday–Friday, 8 a.m.–8 p.m.
Saturday & Sunday, 9 a.m.–5 p.m.

Baystate Convenient Care
413-387-4197

325 King Street, Northampton
Monday–Friday, 9 a.m.–6:30 p.m.
Saturday & Sunday, 8 a.m.–3:30 p.m.

Cooley Orthopedic Urgent Care
413-992-3316

4 West Street, Hatfield
Monday–Friday, 8 a.m–4 p.m.

Tapestry Health 
(Sexual/Reproductive Health)

76 Carlton Drive, Northampton
Monday, noon–8 p.m.
Tuesday, 9 a.m.–5 p.m
Wednesday, 9 a.m.–5 p.m.
Thursday, 8 a.m.–7 p.m.
Friday, 9 a.m.–3 p.m.

Transportation Resources

  • If you need a ride to the main hospital at Cooley Dickinson (including Urgent Care, Radiology, or GYN Care at the Yellow House), or Baystate Convenient Care, you can request a ride from Campus Safety, and they may be able to transport you, if not responding to an emergency.
  • Rent a Zipcar
  • Use Uber or Lyft
  • Contact a taxi service: Go Green Cab, 413-586-0707; Cosmic Cab, 413-230-6119
  • PVTA Services