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User Support Now Available Evenings and Weekends

User support is now available to Smith callers from 5 p.m. to 10 p.m. on weekdays and 10 a.m. to 10 p.m. on weekends. During these extended hours, please call x4487 (413-585-4487 off-campus) for assistance with network and voicemail passwords and basic wireless and printer connectivity issues. Other issues will be escalated to the regular weekday staff the next business day. For more information, see: