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This page provides instructions for configuring Thunderbird and other POP/IMAP clients to access your Smith Mail account

If you have questions about email clients not listed below, please call the User Support Center at x4487.

Setting up IMAP Access in Smith Mail
Configuring and Using Thunderbird 8.0
Configuring other IMAP clients

Apple Mail users: Please follow these customized setup instructions.

Setting Up IMAP Access in Smith Mail (All Users)

Note that you must enable either IMAP or POP access in your Smith Mail account in order to check your email through an email client. We recommend always using the IMAP protocol. The instructions below provide configuration details for IMAP only.

  1. Go to Smith Mail ( and log in with your username and password.

  2. Click the Options button (gear icon) at the top right of the Smith Mail page and choose Mail Settings.

  3. Click the Forwarding and POP/IMAP tab.

  4. In the IMAP Access section, choose Enable IMAP.

  5. Click Save Changes.

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Configuring and Using Thunderbird 8.0

Setting Up a New Account

When you launch Thunderbird for the first time, the mail account setup process will launch automatically. To configure Thunderbird for your Smith Mail account:

  1. Open Thunderbird, open the Tools menu, and select Account Settings.

  2. Open the Account Actions drop-down menu and choose Add Mail Account.

  3. Enter your name and Smith email address, then click Continue.

  4. By default, Thunderbird will automatically attempt to find mail server settings.

  5. Click Stop on the right to enter the settings manually.

  6. In the Edit Config section of the Mail Account Setup window, enter your full Smith email address (e.g. in the Username field.

  7. In the Incoming field, enter:

  8. From the drop-down menu next to the Incoming field, select your incoming server type. ITS recommends choosing IMAP.

  9. In the box next to the incoming server menu, enter 993.

  10. From the SSL menu, choose SSL/TLS.

  11. From the Authentication menu, choose Normal Password.

  12. In the Outgoing field, enter:

  13. Enter 465 in the box next to SMTP.

  14. From the SSL menu, choose STARTTLS.

  15. From the Authentication menu, choose Normal Password.

  16. Click Manual Setup.

  17. Click Server Setting to verify that the settings entered are correct.

  18. Click Outgoing Server to verify that the outgoing settings are correct.

  19. Click OK to finish.

Checking Your Email

To check for new messages, launch Thunderbird and enter your password when prompted. Any new messages will be displayed in bold in your Inbox.
  1. If you are already running Thunderbird, click Get Mail.

  2. You can also click the File menu, select Get New Mail For, and select the email account you want to check.

Getting Additional Help

Thunderbird provides extensive online help for its additional features. Just open the Help menu or visit the Thunderbird website at

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Configuring Other IMAP Clients

  1. For Incoming, enter:

  2. For Security, choose SSL/TLS and the port is 993.

  3. For Authentication, choose Normal Password.

  4. For Outgoing fields, enter:

  5. For Outgoing Security, choose STARTTLS or TLS, and 465 as the port for Outgoing

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Copyright © 2015 Smith College Information Technology Services  |  Last updated June 9, 2016

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