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ITS SERVICES ITS FACILITIES ABOUT ITS |
SMITH ONECARD SERVICES
Suspending
or reactivating a lost or stolen card
Obtaining
a temporary card
Replacing a broken or damaged card
Getting a new or replacement OneCard ID
OneCard information for new Smith employees
Spouse and Dependent OneCards
Alumni OneCards
Suspending or Reactivating a Lost
or Stolen Card
If your OneCard is lost or stolen, you are
responsible for obtaining a Temporary Card (see Obtaining
a Temporary Card, below) or suspending
your OneCard immediately.
Click here to suspend or reactivate your card on-line. You
will need to login with your Network account username and password.
The OneCard Office can also suspend
cards during business hours. If the OneCard
Office is closed, Public Safety (x2490) can suspend
cards.
Once your card is suspended it can no longer be used to access your accounts
such as Campus Cash. If you find your ID card after it has been suspended,
you can reactivate it via the web at any time, or in person at the OneCard Office during drop-in
hours or by appointment. If you reactivate your card at the OneCard Office, be sure to
bring a valid picture ID with you.
If you need a new ID card, you must go to the OneCard Office during
drop-in hours or by appointment (See Contacting
the Smith College OneCard Office) to receive a replacement card. Your existing accounts and balances will carry over to the new ID card. Your first replacement card is free but after that there is a $20 charge.
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Obtaining a Temporary
Card
If your OneCard is lost
or stolen, you may obtain
a Temporary Card, good for
one week only, to replace
it.
Temporary Cards can be obtained from the OneCard Office
during drop-in hours or by
appointment
(see Contacting
the Smith College OneCard
Office).
While you have a Temporary
Card, your OneCard will not
work.
Temporary
Cards act as replacements
for your OneCard.
They allow the same access as your original card.
Because Temporary Cards allow
access to any balance on
the card, you must present
proof of identification when
requesting one. There is
no charge for Temporary Cards,
but a replacement fee of
$10 will be charged if the
user fails to return the
card to the OneCard office.
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to top >
Replacing a Broken or
Damaged Card
Broken or damaged cards can be replaced and are issued by the OneCard Office. See Contacting the Smith College OneCard Office.
OneCard Information for Smith College Employees
Faculty and staff who activate Automatic Payroll Deduction can also use their OneCards to charge purchases at the Campus Center Café. Charges will automatically be deducted from your paycheck. For questions on Automatic Payroll Deduction, contact the Payroll Office.
You can get your Smith OneCard by e-mailing ithelp@smith.edu to set up an appointment to pick one up.
Other points to remember when getting your OneCard:
- Check the Smith online directory to see if your name and data are listed. Your employment information must be downloaded from Workday before your OneCard can be issued, which may take 2 - 3 business days after HR receives your paperwork. If you are listed on the directory, your data will have also downloaded to the OneCard system.
- OneCards are not issued prior to your employment start date.
Spouse and Dependent OneCards
Spouses and dependents of benefited employees who qualify for a OneCard, can receive their own OneCard ID for gym and library use.
- To qualify, the spouse or dependent must be registered in Workday under Personal Information.
- Dependents between 16 – 23 years old are eligible to receive a OneCard.
- Dependents must be at least 16 years old to have gym access on their own OneCards. Children under 16 may not receive a OneCard but are allowed gym access when accompanied by and actively supervised by a parent/guardian.
- The cost of the initial spouse or dependent OneCard is $15. Replacement cards are $20. The person getting the OneCard will need an ID.
- Once they are listed in Workday, you can submit a request by e-mailing ithelp@smith.edu.
For more information on the Smith College OneCard, call the OneCard office at 413-585-4487.
Alumni OneCards
Alumni qualify for a OneCard, they receive their ID for the gym and library use. To submit a request, send an e-mail to ithelp@smith.edu with your name and Smith ID number (99#). If you want the card mailed to you:
- The cost of the initial OneCard is $15. Replacement cards are $20. Enclose a check payable to Smith College.
- Please enclose one color passport style 2x2 photograph (No hats or sunglasses) and a photo ID (Driver's license)
- Include a self-addressed stamped envelope. Allow two weeks from date of receipt for processing.
Copyright © 2014 Smith College | Last updated February 13, 2024
