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The Information Technology Strategic Plan reflects the recommendations and consensus for action among the many participants in the planning process. Development of the plan was led by a steering committee composed of Marilyn Schuster, Ruth Constantine, and Herb Nickles, working with Phil Goldstein of Goldstein and Associates, LLC, the principal planning consultant.

During the planning stage, over 75 members of the Smith community provided input and feedback in the following settings:

  • Extensive interviews with academic and administrative leaders
  • Meetings with ITS leaders
  • Focus groups with faculty and students
  • Interviews with Five College IT directors and the leadership of Five Colleges, Inc.
  • Meeting with the Trustee Working Group
  • Day-long planning retreat with members of the Senior Administrators, faculty and other administrative leaders

The draft plan was vetted through discussions conducted by Phil Goldstein with the Faculty, the President's Senior Staff, and the Trustees.  The final version of the Information Technology Strategic Plan was endorsed by the Board of Trustees at their May 2011 meeting.

Executive Summary (PDF)

The executive summary highlights the vision and principles that guide the plan, presents the strategic opportunities and the initiatives required to attain them, and describes the implications for IT governance, organization and staffing.

Detailed Plan (PDF)

The detailed plan provides additional information about each initiative and presents the relative priority and optimal timelines for their implementation. These timelines will require further adjustment as implementation plans are developed and resources are allocated to accomplish the plan. The detailed plan also includes more extensive descriptions of the new competencies and positions required in ITS, the balance of central and departmental responsibility for IT and the charge to IT governance groups. It also includes a forecast of one‐time and recurring investments required to implement the plan.

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