We require 10 days notice for final guaranteed
guest counts. All charges will be based on the guaranteed guest count or the
number of guests in attendance, whichever is higher. If you are unable to reach
a Catering Department representative to confirm your 10-day count, please call the
Dining Services Office at 2300.
If you have to cancel an event please contact
the Catering Office as soon as possible. If you are unable to reach someone
in the Catering Office please call the Dining Services Office at ext 2300 and ask
to have a Catering Department representative paged. Events cancelled within
the 10 day guarantee period may result in charges related to the event. An
event will only be considered cancelled by speaking directly to a Dining Services
Catered events located outside of the Campus
Center or the Smith College Conference Center will be subject to a $20 delivery charge for functions under $200. Alternatively,
you can arrange to pick up your event at the Campus Center at no charge.
Equipment is available for events catered
by Smith College Catering only. All Catering equipment and decorations used
at a drop off site are expected to remain at that location. Charges for any
missing or damaged equipment will be added to your bill. China service is available
for an additional charge.
When booking a catered event it is very important
that you furnish us with accurate billing numbers (organization OR fund AND account
numbers). This will insure that the proper account is billed in a timely fashion. Catering
customers will need to contact the controller’s office to change a billing
number after an event is booked.
Events held at the Alumnae House after normal business hours require a receptionist at $8.50 per hour during the academic year.
Our goal is to ensure that all food is properly
handled and to minimize food waste. Good planning and accurate guest counts
help us to achieve these goals. Dining Services takes the responsibility of
safe food handling seriously to ensure that none of our guests are susceptible to
food-borne illnesses. Food ordered but not consumed at a catered function may
not be removed from the function site. Food items used for display or decoration
may not be removed from the function site. This policy is standard in the catering
Floral Arrangements for an event can be ordered
by the Catering Department. In this case the flowers are the property of catering
and cannot be removed from the event location without prior arrangements. If
you arrange for flowers for your event, Catering will need to know what time they
will be delivered and what will be done with the flowers after the event.
Linen for food service tables is included
in the price of the event. Additional linen can be ordered for non food tables
and will be billed with the event. Linen can be ordered for events not associated
with Smith Catering by contacting the Campus Center Cafe catering at 2332, 10 days
prior to the date the linen is needed. It will be the responsibility of the
person requesting the linen to arrange for the pick up and return of the linen to
the Campus Center Cafe. Specialty linens are available for all events.