Smith College A Culture of Care

Help for Spring 2021 Instructors Using Zoom Recordings in Panopto

Letters to Faculty
February 15, 2021

Dear Spring 2021 instructors,

We’ve heard from several of you that you need assistance with using your Zoom recordings through Panopto, in keeping with the new approach we announced on February 2 and that went into effect on February 12. Based on the help tickets and feedback we’ve received, we’ve made some changes in hopes this will go better for you. Here’s how you can get help:

A final note for instructors who use Moodle: please remember to unhide your Moodle course so your students can find it.

Many thanks to those of you who submitted help tickets to let us know things weren’t working with Panopto as expected. Your feedback helps us improve our support. Please let us know if there’s any other way we can be of assistance.

On behalf of the digital support team,