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A Culture of Care

Read Smith’s plans for the spring 2021 semester.
Current Operating Mode: GREEN

Review Requests

Contact

Student Financial Services

College Hall 106
10 Elm Street
Smith College
Northampton, MA 01063

Phone: 413-585-2530
Fax: 413-585-2566
Email: sfs@smith.edu

Toll-free: 800-221-2579

Call Center Hours: Monday - Friday 10am - 12pm and 1:30pm - 3:30pm (EST)

Applicants may request a review by submitting a Request for Review form with all required documentation.

Each student:

  • must reapply for financial aid each year and is automatically reviewed on an annual basis.
  • may request a review if she feels that the aid awarded does not enable her to attend Smith College.
  • may request a review any time there has been a significant change in family circumstances, or if the information on the original application was inaccurate.

The Review Process

Reviews are conducted by the Student Financial Services Review Committee. In most cases, the decision of the committee is final.


Exceptions to Policy

When an issue under review requires an exception to a policy, a student may request that it be reviewed by the Financial Aid Appeals Committee. Exceptions to policy include appeals of the 32 credit rule and all international review requests.

The Financial Aid Appeals Committee is chaired by the vice president of enrollment and includes one member of the faculty, the dean of students and the controller. The director of student financial services is a nonvoting member of the committee.

The Appeal Process

Students must present appeals in writing. The committee will consider the appeal as soon as possible. It generally takes one to two weeks for the committee to convene and review the appeal. A decision will be given to the student in writing within 48 hours after the appeal is heard. The decision of the appeals committee is final in all cases.