Smith Residence Network

The suggested minimum computer requirements are list below. Smith's Wirless Network provides students with access around the campus and all residence houses.

Please note that the ITS wireless network policy prohibits the use of personal access points on our network.

*Windows users: We strongly recommend installing Microsoft Security Essentials or other anti-virus software to help protect your computer against viruses and malware. You can download a free copy of Security Essentials from the Microsoft download page.

Computer Repair Policy

ITS Technical Services performs authorized service only on Dell and Apple computers purchased through theSmith College Computer Store, and serves as a shipping depot for Smith-purchased computers that must be repaired by the manufacturer. For more information about repairs, click here.

Dell and Apple computers purchased through the Computer Store meet the recommended requirements for use on the Smith network. The Store's Dell computers come with a 4-year complete care warranty that covers accidental damage as well as manufacturer's defects. The Store's Apple computers come with a 3-year warranty.

These computers have been approved by Smith's Committee on Educational Technology for on-campus use by Smith students, faculty, and staff. They are known to work well on the Smith network with our standard software and campus systems, including Blackboard and BannerWeb. 


Other Important Notes

• If you don't own a computer, note that ITS provides computers for student to use in the Technology Learning Common in room B8 on the Lower Level of Seelye Hall.  The Technology Learning Commons is available 24-hours and students use their Smith OneCard to pay for laser printing in this facility.
  
   
• If you have questions about computer hardware, please visit the Smith College Computer Store web page, contact the store by email, or call them at 413-585-3027.
   
• For general support and trouble-shooting, call the IT Service Center at 413-585-4487 or send email to 4its@smith.edu.