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Administrative Technology

Contact ATS

For production system or service downtime occurrences, or other issues that require immediate attention, please call User Support at x4487.

If you have a general question, a request related to an existing project, or a request for service (noncritical), please email the ATS group.

If you have a new project request, please see our Business Process page for more information.

ATS supports several Google Groups that you may request to join at the following links:

ATS scrum

 

The prime directive of Administrative Technology Services (ATS) is to promote administrative excellence through technology solutions and services. These include Banner ERP, Cognos reporting, web content management through Drupal, Salesforce CRM, NOLIJ for document workflow, and data warehousing technologies. Projects submitted through the Committee on Business Process and Technology are the responsibility of ATS and range from ambitious Business Process Improvement initiatives to small enhancements and maintenance and support of existing processes.

ATS Staff

Director of ATS    
Sarah Moriarty Email Phone: 413-585-2128
ATS Team    
Maureen Cain Email Phone: 413-585-3081
Rogelio Echeverri Email Phone: 413-585-4581
Liz Gaudet Email Phone: 413-585-4465
Jason Jensen Email Phone: 413-585-2009
Thomas Neuberger Email Phone: 413-585-2195
Tam Nguyen Email Phone: 413-585-4586
Kirsten Ritter Email Phone: 413-585-7607
Keith Streeter Email Phone: 413-585-3059
Tricia Walter Email Phone: 413-585-2627
Sylvia White Email Phone: 413-585-2614
Jingyang Zhang Email Phone: 413-585-4377