GETTING STARTED
The documents below introduce new students, staff, and faculty
to the basics of the Smith computing environment. Each document provides essential information
that will help you use the Smith network effectively and securely.
Questions? Call the ITS User Support Center at extension
4487 or send email to 4its@smith.edu. We'll
be glad to help.
Account Request Forms
To obtain a new Novell, Sophia, or Banner account, you must first fill out a printed
copy of the appropriate account request form. This document contains links to printable versions
of our basic account request forms.
Introduction to the Smith Network
A network
is a group of computers connected by electrical signals that are conveyed usually,
but not always, over a cable or wire. Smith uses a Novell Netware network and fiber
optic cables to connect the PCs, Macintosh computers, and network printers on campus
to bigger machines called file servers. This document explains basic network terminology
and operations.
Introduction to ResNet for
Students
ResNet is the Smith College Residence Network. It provides access from all
on-campus residence houses to electronic resources, both on-campus and on the Internet,
over Smith's high speed campus-wide network. This document explains what students
need to be able to connect to ResNet, and describes the software and services that
ResNet makes available.
Managing Files on the Smith Network
If you keep your computer files on your local hard drive (the C: drive) and floppies, they are not as
safe as they are on the college's network drives. This document explains how to save your files on the
Smith network, thereby ensuring that they are routinely backed up and protected from unauthorized access.
Choosing and Changing Passwords
Smith's connection to the Internet
provides us all with access to the world, but it also provides hackers with a connection they can use
to try to invade Smith systems. This document explains how to choose secure (non-intuitive) passwords
and change those password periodically, so you can protect your accounts and all the systems on which
you work.
Fighting Viruses and Malware
New computer viruses and malware scams crop up every day, but luckily most are fairly easy to detect and remove. This
page explains how to use the tools provided by Smith to help protect your own files and
applications, as well as those of your colleagues and correspondents.
Telephone Basics
The Smith telephone
system includes a voicemail system that records greetings and messages for you. This page lists
documents that explain how to use our Nortel phones, access your voicemail messages, and change
voicemail options.
Preparing to Receive a New Smith-Owned Computer
from ITS
This page contains important information for any faculty
or staff member scheduled to receive a new Smith-owned computer from ITS.
