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Building Services in the RESIDENTIAL HOUSES
Housekeepers and Residential Custodians support you and your guests in provide a healthy, safe and comfortable living experience. Residential custodial staff normal work hours are 7AM to 3PM with minimal staffing on the weekends and holidays. Housekeepers work 7AM to 3PM. Monday through Friday. Staff positions and pictures can be looked at in the Campus Directory. All Housekeepers and Residential Custodians will be found under the Department of Physical Plant.
Building and Residential Supervisor Contacts
Building & Residential Services works closes with the Residential Life Department to provide services to students in the residential houses.
General cleaning information
Students are responsible for cleaning their student rooms. Bathrooms and commons spaces are cleaned by Housekeeping.
Safety and Accidents
To report an accident or safety concern, click here
Refrigerators:
Students can rent refrigerators and purchase linen at www.therefrigeratorcompany.com. The college has contracted with them for this purpose. Students may bring their own refrigerator, Smith Colleges requires that you purchase an Energy Star certified refrigerator.
Bed Linens:
Bed linen purchases may be made through www.therefrigeratorcompany.com. This is optional.
Parties and events:
Prior to having any party or special event in your house, you must complete the Party Pooper Procedure and notify the Housekeeper or custodian in your house.
Trash barrels are available for parties with the houses. Contact the custodian or housekeeper in your house.
If you are planning a special event or party in your house that requires additional tables, chairs, or trash barrels fill out an Event Service Request Form.
Bed Removal Information
For forms and procedures to remove a student bed or furniture from a student room, click here.
Pest Control
For all pest-control issues call Customer Service ext 2400
Information about cleaning products
In the cleaning of your living spaces we use the most effective cleaning products that we can find, that are safe for you and the staff using them. As we deplete our present inventory, new products are reviewed and "Green Chemicals" are tested and used. Training and education of our staff is an ongoing process as cleaning products change and are introduced into the operation. We are testing new chemicals for their effectiveness and are using "Green" window washing, floor cleaners, general purpose cleaners, and a few disinfectants in several areas of our operation. For more detailed information, click here.
Transportation
For information about parking, campus shuttles, or other transportation info, go to www.smith.edu/publicsafety
Broken window shades
To report a broken window shade in a student room, the repair should be listed on the yellow sheet on the on the Head Residence' door or notify the Housekeeper.
Broken furniture
To report broken furniture in a student room or common space, the repair should be listed on the yellow sheet on the on the Head Residence' door or notify your Housekeeper.
Bicycles
Bicycles cannot be stored on the first floor. They can be stored in the basement or on bicycle racks outside. Do not attach bicycles to any stairwell or handicap ramps or block any egresses. The College will remove bikes not properly stored. If removed, you will have to contact Public Safety to get it back.
Chalking
Chalking is a form of expression that uses the sidewalks and paved areas only. However, chalking is not allowed on the walls of the buildings.
Computer, Telephone & Cable Issues
For all computer, telephone and cable issues in student rooms, contact ITS at ext. 4487 or go to www.smith.edu/its
Fire Safety
Fire Regulations prohibit items from being kept in the corridor, including shoes, etc. Personal or House fines will be issued if hallway clutter persists.
Click here for more information about Fire Safety
Kitchenettes
Kitchenettes are provided for your use and for social events. The only appliances allowed are provided by the college.
Clean up after yourself and be sure to wash your dishes and take them back to your room. The housekeeping staff empty kitchenette trash receptacles, but they do not clean the kitchenettes. Environmental Health and Safety routinely inspect the kitchenettes. If they are found to be unclean or unsanitary, the residents are notified to clean the kitchenette. If it is not cleaned in the designated time allowed, Environmental Health and Safety will close it and cleaning charges will be billed to the house.
Trash and recycling in the residence halls
Students are responsible for purchasing a trash receptacle for their room. Each student room has been provided with a blue recycling bin.
Students are responsible for bringing trash and recyclables from their room to the central receptacles in your building (located either on each floor or downstairs on the main floor).
Building Services staff picks up trash and recycling from these central areas.
For more information about the trash and recycling program in the residence halls, click here to go to the Smith Recycling.
Do not place trash outside of your door in the hallway or any other non-designated place. Needles, syringes, and other potentially infectious sharps should not be placed in the trash receptacles. Sharp containers are available from Health Services.
Frequently Asked Questions about Building and Residential Services
Click here for a list of frequently asked questions.
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