Off-Campus Access to Databases

Frequently Asked Questions

Who can access Smith databases from off-campus?

  • Current Smith students, faculty, and staff can access databases from off-campus using their Smith Network username and password. Contact the ITS User Support Center at (413) 585-4487 with questions about your username and password.
  • Five College students taking a class at Smith can access Smith databases from off-campus using their Smith network username and password.
  • Smith College alumnae have access to selected resources after graduation. See Services for Alumnae for more information.

Which databases are available from off-campus?

  • Most of the databases listed on the Databases by Title are available; restricted databases are so noted.
  • Note: You must use the links on the SC Libraries' website to access subscription databases in order to be routed through the Smith College proxy server for authentication.

How do I access the databases from off-campus?

  • Access databases through the links provided on the Libraries’ website such as the Databases by Title page. Note: You must use the links on the SC Libraries’ website in order to be routed through the Smith College proxy server for authentication.
  • Type in your Smith Network username and password when prompted.

Can I access Smith's databases if I'm JYA or out of the country?

  • Most of Smith’s online databases can be accessed from foreign countries. Exceptions include: all FirstSearch databases (WorldCat, ArticleFirst, etc.)
  • Some users have reported problems with their browsers “timing out” before connecting through the proxy server. It is likely this problem is caused by network traffic and the number of nodes that have to be passed through. There are no settings on our end to increase, and any settings affecting timeouts would need to be adjusted on the user’s end.
  • There have also been reports of problems because of firewall restrictions placed on computers at the access site. If this is the case, please try to access from a home computer or a public library.

Can I access Smith's databases while on a site placement?

We have had reports of problems from students attempting to access from their work sites due to firewall restrictions placed on the computers at the work site. If this is the case, please try to access from a home computer or a public library.

Can I access online resources at the other Five Colleges?

Each of the Five Colleges (Smith, Amherst, Hampshire, Mount Holyoke and UMass/Amherst) maintains separate online subscriptions which can only be accessed from that campus. Off-campus access for each institution is limited to the current students, faculty, and staff of that institution.

How can I get help or ask questions about off-campus access?

  • Call the Neilson Library reference desk at (413) 585-2960
  • Use Ask a Librarian to submit your question by email
  • For problems with your Smith Network username and password, please contact the ITS Help Desk, by email 4its@smith.edu, or phone (413) 585-4487.