Neilson, Young & Hillyer | Josten | Recall Info | Returning Recalled Items

If you need a library item checked out to another patron, you can recall it - request that it be returned - for your use. Most recalled items are returned within a few days. If you need the item urgently, however, contact the circulation staff to expedite the recall.

Note to Smith students, faculty, and staff: It is usually faster to request an available item from another library than to recall a Smith item checked out to another borrower.

NEILSON LIBRARY, YOUNG SCIENCE LIBRARY, HILLYER ART LIBRARY

• Use the Request Item feature of the Five College Library Catalog to place a hold on any item checked out to another patron. The item will then be recalled from that patron - more info.

JOSTEN PERFORMING ARTS LIBRARY

• Books: Use the Request Item feature of the Five College Library Catalog to place a hold on a book checked out to another patron. The book will then be recalled from that patron - more info.
• Other Materials (including scores & periodicals): If you need a Josten item that is checked out to another patron, ask the library service desk staff to recall the item for you - more info.

Library Location	Phone
Josten Performing Arts Library Service Desk Janet Spongberg josinfo@email.smith.edu	(413) 585-2930 (413) 585-2909

RECALL INFORMATION

• Recalled items are due one week after the recall (requested) date. For recently checked out items that are recalled, the original patron is allowed to keep the item for two weeks.
• The borrower will receive an email notice informing them of the change in due date.
• You will receive an email notice when the item has been returned. The item will be held for you at the appropriate service desk for 10 days.

RETURNING RECALLED ITEMS

• If an item is recalled from you, you must return it by the date specified on the notice. Even though the original loan may have been for a longer period, the loan period is curtailed when another borrower needs the item.
• The fine for recalled items returned late is $2 per day.
• If possible, please return a recalled item to its home library, or allow extra time for its return if turned in at another Five College library.
• If you have additional questions, please contact the circulation staff.

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