Who May Request | What Can Be Requested | How to Request | Delivery Information | Contact Info

WHO MAY REQUEST

• Smith College Borrowers - Five College delivery service is available to Smith students, faculty, staff, and Five College fellows based at Smith.
• Five College Borrowers - Students, faculty, and staff from Amherst College, Mt. Holyoke, Hampshire College, and UMass may request items from Neilson Library,Young Science Library, and Josten Performing Arts Library (books only). Hillyer Art Library does not participate in the Five College delivery service.

WHAT CAN BE REQUESTED

• Circulating Materials - Most materials that circulate to Smith College patrons at Five College Libraries may be requested for delivery to Smith using the "Request Item" function in the Five College Catalog - see How to Request. Five College borrowers may request items from Neilson Library, Young Science Library, and Josten Performing Arts Library (books only) for delivery to their home library.
  
• Non-Circulating Materials - Reference, Art Books (N, TR, or 700 call numbers), oversize books (x, Oversize, or Folio), bound and unbound periodicals, media, and selected other materials do not circulate, and therefore cannot be requested. Hillyer Art Library materials cannot be requested by Five College borrowers. Some Josten Library materials, such as scores, may be borrowed in person, but not requested online.
  
• Videos & DVDs - cannot be requested through the library catalog, use the Video Request Form to request Five College videos & DVDs for academic use.

• Use the Five College Library Catalog to request items from the other five colleges that are not available at Smith.
• See instructions for how to request items.

DELIVERY INFORMATION

• Delivery Time - Deliveries are made Monday through Friday and requests are usually filled within 24 to 72 hours. You'll receive an email notice when item(s) are available for pick up. If the item you've requested is checked out, the library system will recall the item from the other patron. This process takes up to two weeks.
  
• Pick Up - Pick up is at Neilson Library for Smith patrons, and at the home library for Five College patrons. You will be notified when the item is ready for pick up, or check at the circulation desk in 48 hours.

CONTACT INFORMATION

Smith College Borrowers: Stop by or contact the circulation desk in Neilson Library for assistance requesting items from the Five Colleges.

Neilson Library Circulation Desk neilcirc@smith.edu (413) 585-2910

Five College Borrowers: Contact the circulation department at your home library.

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