Call Neilson Reference

(413) 585-2960

Call Neilson Circulation

(413) 585-2910

Research Guides & Advice

Search by topic for books, articles, media; citation & writing help

How Do I ...?

Find, get and use library materials, services & equipment

mail icon Ask via Email


phone icon Ask in Person or by Phone


appointment book icon Make an Appointment


cellphone icon Text us at (413) 570-0542

when the Reference Desk is open, see Chat/Text Hours at right.   more info


Chat requires JavaScript.

Chat/IM Hours

Mon.-Thurs. 9 am-10 pm
Fri. 9 am-5 pm
Sat. 1-5 pm
Sun. 1-5 pm & 7 pm-12:45 am

Or use chat networks

See usernames for chat/IM networks: Chat help page