TELEPHONES & VOICEMAIL

The documents below explain how to use Smith's campus-wide voicemail and telephone system.

Ready Bridge Users Guide  NEW!
This PDF document explains how to use Ready Bridge, Smith's new audio-teleconferencing system.

Conference Command Sheet  NEW!
This two-page PDF document provides a quick summary of the basic settings and commands needed for a Ready Bridge teleconferencing session.

Using Faculty and Staff Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features available on standard faculty and staff telephones (Nortel M3903 and M3904).

Using Student Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features available on standard student telephones (Nortel M3902).

Local Calling Area
This document list the exchanges within the 413 area code that are included in the free local calling area for students.

Pre-Paid Cards and Calling Cards 
On-campus, local, and 800 calls are free from student phones, but you must use a pre-paid phone card or a calling card to place long distance or international calls from your room phone.  This document explains the two types of cards and factors to consider when choosing a card.

Frequently-Asked Questions
This document contains a list of frequently-asked questions about the telephone and voicemail system.

Using Smith's Voice Directory System 
Smith's Voice Directory system uses speech recognition to help callers reach students, staff, faculty, and departments. This document explains how to use the system and record your own name prompt.

Using a Headset with an M3903 or M3904 Telephone 
This document describes recommended settings for the standard headset users may purchase from the Smith Computer Store.

Using the Voicemail System 
This document explains how to use Smith's voicemail system.