TELEPHONES & VOICEMAIL
The documents below explain how to use Smith's campus-wide voicemail and telephone
system.
Using the Voicemail System
This document explains how to use Smith's voicemail system.
Using Smith's Voice Directory System
Smith's Voice Directory system uses speech recognition to help callers reach
students, staff, faculty, and departments. This document explains how
to use the system and record your own name prompt.
Frequently-Asked Questions
This document contains a list of frequently-asked questions about the
telephone and voicemail system.
Using Student Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features
available on standard student telephones (Nortel M3902).
Local Calling Area
This document list the exchanges within the 413 area code that are included
in the free local calling area for students.
Pre-Paid Cards and Calling Cards
On-campus, local, and 800 calls are free from student phones, but you
must use a pre-paid phone card or a calling card to place long distance or
international calls from your room phone. This
document explains the two types of cards and factors to consider when choosing a card.
Using Faculty and Staff Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features
available on standard faculty and staff telephones (Nortel M3903 and M3904).
Ready Bridge Users Guide NEW!
This PDF document explains how to use Ready Bridge, Smith's new audio-teleconferencing
system.
Conference
Command Sheet NEW!
This two-page PDF document provides a quick summary of the basic settings and commands
needed for a Ready Bridge teleconferencing session.
Using a Headset with an M3903 or M3904
Telephone
This document describes recommended settings for the standard headset users may purchase
from the Smith Computer Store.
