TELEPHONES & VOICEMAIL
The documents below explain how to use Smith's campus-wide voicemail and telephone
Using the Voicemail System
This document explains how to use Smith's voicemail system.
Using Smith's Voice Directory System
Smith's Voice Directory system uses speech recognition to help callers reach students, staff, faculty, and departments. This document explains how to use the system and record your own name prompt.
This document contains a list of frequently-asked questions about the telephone and voicemail system.
Configuring a Smart Phone to Smith Mail
This document explains the settings required to use a smart phone to access your Smith email.
Using Student Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features available on standard student telephones (Nortel M3902).
Local Calling Area
This document list the exchanges within the 413 area code that are included in the free local calling area for students.
Pre-Paid Cards and Calling Cards
On-campus, local, and 800 calls are free from student phones, but you must use a pre-paid phone card or a calling card to place long distance or international calls from your room phone. This document explains the two types of cards and factors to consider when choosing a card.
Using Faculty and Staff Telephones
This PDF guidebook explains how to use the voicemail functions and telephone features available on standard faculty and staff telephones (Nortel M3903 and M3904).
Ready Bridge Users Guide NEW!
This PDF document explains how to use Ready Bridge, Smith's new audio-teleconferencing system.
Conference Command Sheet NEW!
This two-page PDF document provides a quick summary of the basic settings and commands needed for a Ready Bridge teleconferencing session.
Using a Headset with an M3903 or M3904 Telephone
This document describes recommended settings for the standard headset users may purchase from the Smith Computer Store.