Smith College Admission Academics Student Life About Smith news Offices
  Home > Offices > Information Technology Services > TARA > Using Technology on Campus  
   Reset Password     Smith Directory    Smith Portal   Server Status  Smith Software

Getting Started
25Live Scheduling
Account Forms
Active Directory
Admin Systems*
File Transfer
Google Apps
   Smith Mail
Internet Browsers
   Backup & Restore
   Related Apps
   Other Info
Microsoft Office
Microsoft Windows
Mobile Devices
Smith Network
Smith Portal
Standard Software
Terminal Emulators
Viruses & Spyware
Web Development
Wireless Access

*Smith login required



Welcome to computing at Smith!  Below are eight important things to do before you arrive on campus:

  1. Become familiar with Smith's policy on the acceptable use of computer resources. Click here to read the policy.

  2. Install Windows updates.

    If you have a Windows computer, please install all Important and Critical Windows updates before you come to campus:

    1. From the Control Panel, double-click to open Windows Update.

    2. Click Check for updates, and then wait while Windows looks for the latest updates for your computer.

    3. If any updates are found, click Install updates.

  3. Protect your computer from viruses and malware.

    All students should have anti-malware and anti-virus software installed on their computer.

    • Windows 7 and Vista users: We recommend installing Microsoft Security Essentials (free, self-updating, and easy to install and use) or any similar program you wish.

      You can download Microsoft Security Essentials here:

    • Windows 8 users: Microsoft Security Essentials comes pre-installed on your computer under the name Windows Defender, so you're all set.

    • Mac OS users: If you are using OS 10.6 or higher, you already have some virus and malware protection built in to your operating system. If you would like to take additional precautions, ClamXav is a popular free anti-virus solution for the Mac that you can download here:

    In addition, Windows users should install CCleaner and Malwarebytes Anti-Malware, free programs that help clean up your computer if it is ever compromised by malware. It is much easier to remove malware if you install these programs before your computer is attacked. You can download them here:

  4. Protect your computer, your privacy, and the Smith network.

    You will soon receive your Smith network username and password. Remember that your password is the key to much of your academic and personal information, so please never share it with anyone else. Click here to learn more.

  5. Know how to reset your network password.

    If you ever suspect that your computer has been hacked, the first line of defense is to immediately reset your network password:

    1. Go to:

    2. Enter your username, current password, and preferred new password. Note that passwords must contain at least 14 characters.

  6. Learn more about the Smith Portal and what you'll find there.

    The Smith Portal is a customized web site that provides easy access to almost all software services provided by Smith from one location, including:

    • Smith Mail: Your Smith Gmail account, powered by Google Apps for Education, is an official communication channel of the college. Note that you are expected to read all messages sent to your Smith Mail account by college faculty and staff.

      Smith Mail is also the gateway to Google Drive cloud storage, Google Calendar, Google Sites, and all the other applications in the Google Apps suite.

    • Moodle: The Moodle course management system is used by many Smith instructors for posting course syllabi, assignments, and readings. Note that your fall semester Moodle courses will not appear in your My Courses list until later in the summer.

    • BannerWeb: After you log in to the portal, click the My Student Info tab, then on any of the functions listed on that tab. Most take you directly into BannerWeb.

      If you click on a function and are immediately logged out of the Portal, it means that your BannerWeb account is currently disabled. Contact the User Support Center by phone (413-585-4487) or email ( to have your BannerWeb account enabled.

    • online courses: Every Smith student automatically receives free access to over 1500 online technology courses provided by The range of topics includes Microsoft Office applications, databases, web design, photo editing, video editing, and much more.

    Once you have your network username and password, we encourage you to explore the Portal and learn more about Smith's technology resources. To get started, open a web browser (Google Chrome recommended) and go to:

  7. Learn about wireless computing at Smith.

    Smith students can access the campus wireless network in every residence house and almost every academic and administrative building. Click here to learn how to connect to the Eduroam secure wireless network.

  8. Buying a new computer?

    If you’re planning to buy a new computer before you come to Smith, visit the the Smith Computer Store web page.

    For any computer you bring to campus, click here for a list of minimum requirements for computers connecting to the Smith network.

Questions? If you have questions about any of the information on this page, please call the Smith User Support Center at 413-585-4487 or send us email at

For software instructions and tips on a variety of technology topics, click any of the links on the left side of this page and explore our TARA (Technology And Resource Adviser) web site.

Back to top >




Copyright © 2015 Smith College Information Technology Services  |  Stoddard Hall   |  Northampton, MA 01063
413.585.4487  |  Questions or comments?  Send us email
 |  Last updated January 13, 2015

DirectoryCalendarCampus MapVirtual TourContact UsSite A-Z