CONNECTING TO THE SMITH RESIDENCE NETWORK
The instructions below explain how to connect your Windows computer, Macintosh computer, or portable computing device (cell phone, iPad, etc.) to the Smith residence network. Note that you may be asked to complete the network registration process for each computer or device every semester.
For more information about supported and unsupported devices, click here. Note that supported devices without browser integration must be registered manually by the User Support Center. Contact the USC at x4487 for assistance.
1. Getting Connected
- First, try to connect to the Eduroam wireless network. When prompted, enter your Smith email address as your username and your Smith network password. For further instructions, click here.
- If you followed all the instructions here and still can't connect to Eduroam, contact the User Support Center at x4487.
- To switch to a wired connection, connect one end of an Ethernet cable to the Ethernet port on your computer and the other to the Ethernet wall port in your room.
2. Network Registration
All students will be prompted to complete a simple network registration process at the beginning of each semester, as follows:
- Connect to the Smith network using a wireless connection or an Ethernet cable.
- When you open a browser window, the Network Registration page will appear.
- Enter your network username and password.
- Read the Acceptable Network Usage policy, then click on the I Accept button.
- Follow the instructions on the next web page to complete the registration process.
After that, you will be able to connect directly to the Internet without any login.
3. Microsoft Security Essentials Strongly Recommended But Not Required
Anti-virus software is as important as ever and students are still responsible for ensuring that their computers are protected. To that end, Smith recommends that all Windows users install a free copy of Microsoft Security Essentials.
However, since many computers now come with anti-virus software pre-installed, students may choose to use a program other than Security Essentials if they wish.
Students who use a different program are responsible for ensuring that their virus definitions are kept up-to-date. Note also that ITS does not provide technical support for any anti-virus software other than Security Essentials.
To download a free copy of Microsoft Security Essentials, click here.
4. Additional Anti-Malware Protection Strongly Recommended
Since many threats to computers and networks now come via web browsers and malware, we strongly recommend that all Windows users install the following anti-malware programs from the Smith software download site:
- Malwarebytes Anti-Malware
Once you have installed these programs, if your browser behaves strangely and you suspect that your computer is infected with malware, follow these steps:
- Close all browser windows.
- Open CCleaner, check for updates, then run the program.
- After CCleaner finishes running, open Malwarebytes Anti-Malware, check for updates, then run the program.
Even if your computer is running smoothly and you have no browser problems, we recommend running these programs once a week.
5. Not New, But Still Critically Important
As always, students are responsible for installing all operating system updates provided for their computers by Microsoft and Apple. Installing Windows or OS X updates is your strongest defense against malicious attacks on your computer.
If you have any questions, contact the User Support Center at x4487.
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