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Eduroam (education roaming) is a secure roaming-access service developed for the international research and education community. Eduroam allows Smith students, faculty, researchers, and staff to connect wirelessly to the Internet at Smith and at other participating institutions worldwide. Depending on local policies, Eduroam-enabled users may also be able to use additional resources, such as printers, at visited institutions.

Eduroam began in Europe and is now available in 69 countries. For a list of locations and participating institutions, see:

Important: Before you can connect your laptop or device to Eduroam off-campus, you must first connect to Eduroam on the Smith campus at least once with that same laptop or device. This is because the intial setup requires installing a small program that allows the Eduroam service to recognize your device in a different location.

ITS supports Eduroam connectivity on a wide range of wireless-enabled devices and operating systems. Click the appropriate link below for instructions:

Connecting with supported Apple iOS and Android-based systems

To connect to Eduroam:

  1. Select Eduroam from the list of available wireless networks.

  2. When prompted, log in with your Smith email address and network password.

  3. If you are unable to connect, try the alternate process for Windows-based systems, below.
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Connecting with supported Windows-based systems

If you are using a Windows laptop, Windows OS device, or are unable to connect with an Apple device following the steps above:

  1. Use the QuickConnect Wizard to complete the following one-time process for each device:

    1. On the Smith campus, connect your supported laptop or device to the SmithGuest wireless network.

    2. Go to this address:

    3. When the Eduroam QuickConnect Wizard opens, follow the instructions on the screen. The instructions may differ depending on the specific laptop or device you're configuring.

      Mac laptop users: Note that you will need to know your laptop's password to complete the setup process.

    4. When the configuration process is complete, proceed to step 2.

  2. Connect to Eduroam:

    1. Choose Eduroam from the list of available wireless networks.

    2. When prompted, log in with your Smith email address and network password.

If you are still unable to connect your device to Eduroam on the Smith campus, contact the User Support Center at x4487 and let them know your location and the type of device you are using.

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Connecting to other devices

Many devices that aren't recognized by the QuickConnect Wizard may still be able to connect to Eduroam. For those devices, try the general instructions below – it might work! 

Note: Your device must be able to communicate using the 802.1x protocol. Some older devices (such as older Kindles) do not support this protocol.  Check your device documentation.

  1. Open your device’s wireless settings and look for the eduroam wireless SSID.

  2. Select the eduroam network.

    At this point, depending on your device, you may see a login prompt, a network configuration screen, or both together. 

  3. Here are the settings you should use, where requested:

    Username: Use the form (e.g.,

    Password: Enter your Smith network password.

    Anonymous identity: If asked for this, enter:

    Network  settings
    : You may be asked to enter some or all of these settings:

    1. Authentication: Set to WPA2

    2. Data Encryption: Set to AES

    3. EAP type or method: Set to PEAP or EAP/PEAP

  4. Select Finish or Connect (or similar).

What if my device still won't connect?

  • Make sure you have included with your username (e.g.,

  • Make sure you have entered your Smith network password.

  • Double-check your network settings. If your device does not support the network settings listed on this page, it may not be able to connect. Refer to your device documentation.

  • Try a Google search for your device name plus "eduroam" to see if others have found a way to connect.

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Copyright © 2014 Smith College Information Technology Services  |  Stoddard Hall 11  |  Northampton, MA 01063
413.585.4487  |  Questions or comments?  Send us email
 |  Last updated October 1, 2014

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