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Here are some of our most-frequently-asked questions about using Word 2010 or Word 2013, along with the answers!

How do I reset my default font, margins and line spacing?


I don't see an X in the upper right hand corner, so how do I to close a document?

Where do I turn off the automatic bulleted list, or change smart quotes to straight quotes?


Where is the Spelling and Grammar button?


How do I get the leading zero in a zip code to show when doing a mail merge with Excel?


Where are the Undo and Redo buttons?


How do I stop the format toolbar from appearing when I select text?


How do I save a document so its contents can be used in a webpage?


Viewing Two Parts of a Document Simultaneously


Double-Click for Hot Spot Dialog Boxes


Remove Red and or Green Wavy Lines


Turning Off Bullets, Letter or Numbered Lists

Reset the default font, margins and line spacing

These instructions are located under the Installing Office page.  Click here to find the instructions.



Closing a document

If you have more than one Word document open, clicking on the window's close button (X) will close an unchanged document, or prompt you to save a changed document before closing. All other document windows will remain open. 

If you only have one document open, and you want to close it without closing Word, click on the File Menu, then Close

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AutoCorrect features

You may have customized your previous version of Office to stop the automatic formatting of bullets, lists, borders, quotes, fractions, or hyperlinks. Follow the steps below to change these settings in Office.

  1. Click the File Menu, then Options
  2. Click on Proofing.
  3. AutoCorrect options is the first item.  Click the AutoCorrect Options button
  4. The old dialog box will appear, and you can make the appropriate changes under AutoFormat as you Type.

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Spelling and Grammar

If you are looking for the spelling and grammar button that used to appear on the standard toolbar, you can now find this under the Review Tab, first button.   There is also a spelling and grammar button in the status bar at the bottom of the Word screen. 

To make it more convenient, you could add the spelling and grammar button to the Quick Access toolbar.

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Mail Merge with Excel data

If your data source for a mail merge is Excel, first make sure the Zip Code column is formatted as zip code. 

Before you merge a Word letter with an Excel data file, you have to make a change in the Word settings.  Click the File Menu, then Options.  Select the Advanced feature on the left, scroll to the General section.  Place a check mark in "confirm file format conversion on open."

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Undo and Redo buttons

The Undo and Redo buttons are located in the Quick Access toolbar in top left hand corner of the screen, unless you have asked to have the toolbar displayed below the Ribbon.  You can always use the Undo keystroke CTRL+Z.

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Saving Word documents for a webpage content

When you want to use the content a Word 2010 or Word 2013 document on a web page, you must save the file type as Web Page, Filtered (*htm;*.html). 

Using Dreamweaver, open the document. To remove styles and formatting from the content so you can apply web page styles, click the Commands menu, and select Clean up Word html.

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Creating or editing fill-in forms

Fill-in-form controls now appear in the Developer Ribbon. However, this ribbon does not display by default.  Click the File Menu , Options from the Customize Ribbon.  In the list of mini tabs on the right, place check mark in Developer.  Click OK.

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Converting an old document

When you open an old document in newer Office programs, it opens in Compatibility Mode. Until you convert this document, you will not be able to take advantage of the new features in Office.

To do so, open the old file, click on the File menu, choose Info, then click Convert. A new file will replace the old one when you save the document.

Note that some elements (such as charts or embedded pictures) may change size or move around a bit in the converted version of the document.

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Creating a PDF file from an Office document

There is no need to have the Acrobat ribbon in Word as Office 2010 and Office 2013 have an Export feature directly to PDF.   File Menu, Export, create PDF.

Remove the margin markings

Click on the File Menu, Options, Advanced.   From the grouping "Show document content"  remove the check mark in "Show crop marks".  Click OK at the bottom of the window.

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Shortcut keys instead of using the mouse

Open Word, Excel or PowerPoint, press the ALT key on the keyboard one time.  You should notice a letter on each tab of the ribbon.  Press the letter that corresponds with the ribbon tab. Now each function will display a letter, letter combination or number keystroke.   They display in upper case letters but they are not case senstive. If a combination of letters is displayed press the first one followed by the second one.

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Selection Techniques

There are several selection techniques you can use while working in a Word document.  Here are two you may not have known about. 

A large block of text:  If the text to be selected goes past your screen, click and drag is too fast, place the blinking cursor at the first character to be selected. Using the right scroll bar, scroll to the end of your selection. Point to the last character of your selection. While holding down the SHIFT key, click. You have just highlighted your selection.

A vertical column:  Place the blinking cursor at the first character. While holding down the ALT key, click and drag over a vertical area to select.


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Opening Multiple Documents

If you need to work with more than one document at a time, Word makes it easy to open multiple files. There is a catch: these files must be in the same folder. Use the selection techniques to select the files, then click the Open button.

Selecting One File:  Click once on the file.

Selecting Consecutive Files:  Click on the first file, point to the last file.  While holding down the SHIFT key, click on the last file.

Selecting Non-consecutive Files:  While holding down the CTRL key click on each file.


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Viewing Two Parts of a Document Simultaneously

When working with a long document you may want to see two parts of the document same time. To split the screen:

  1. Select the View tab, from the Window grouping select Split.

  2. The document screen view will appear to have a gray line drawn through the middle.  Moving your mouse up or down adjusts the amount you view in each screen. 

  3. Click one time to anchor the split. The screen will now appear with two vertical and horizontal scroll bars.

  4. Remember each pane is showing the same document. Use the vertical scroll bar to display the desired portion of the document in each pane. For example you could view page 1 of a 15 page document in the upper screen view, while viewing the bottom of page 7 in the lower screen view.  

  5. To return to a single view, either double click on the split bar or from the View Window grouping click Remove Split


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Double-Click for Dialog Boxes

If you use the right mouse to receive contents sensitive menu, try double-clicking on these hot spots for their dialog boxes.

Page Setup: To display the Page Setup dialog box without going to File/Page Setup, double-click in the empty space to the right or left of the ruler.

Tabs: To adjust a tab, double-click on a tab marker and the Tab dialog box appears.

Go To: To quickly display the Go To dialog box double-click the page or section number located in the status bar.


Spelling and Grammar:  To quickly jump to the next Spelling or Grammar mistake double-click the Spelling and Grammar icon on the status bar.  An "x" on the icon indicates that the document contains spelling or grammatical mistake.  This icon will not appear if you have the spelling and grammar feature turned off.


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Removing the Red or Green Wavy Lines

These lines are the built in Spelling and Grammar checkers.  The red line means the word could not be found in the Microsoft Dictionary. The green wavy line represents a grammar style error as defined by one of Microsoft's Grammar Styles. You can turn off both of these features or just one.

  1. Click the File Menu, select Options, then click on Proofing.

  2. From the section: "When correcting spelling and grammar in Word" remove the check marks for Check spelling as you type and Check Gramar as you type.

  3. Click OK when done.

Note: It is always a good idea to remove this option when doing a large mail merge or working on a large document. If your document appears to have a lot of red and/or green lines, it will slow down movement in the document.

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Turning off Bullets and Lettered or Numbered Lists

The Auto Format as You Type holds many default settings you may find annoying.  For example; if you type a persons name who uses a first initial like: B. Ann Smith, then press the return to type that persons address, most likely the letter C. shows up.  This is an alphabetical list.  If you start a line with an asterisk, it becomes a bullet. This may be what you want once in a while but not all the time. To turn on or off these setting:

  1. Click the File Menu, select Options, then click on Proofing.

  2. Auto Correct Options is display first.  Click the Auto Format as You Type button.  Now select the AutoFormat As You Type tab.

  3. Under the section Apply as you type r emove the check marks for "Automatic bulleted lists" and "Automatic numbered lists."

  4. Select the Auto Format tab.

  5.  Again remove the check marks for "List Styles and Automatic Bulleted Lists."

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 |  Last updated January 30, 2014

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