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MAKING GROUPWISE ADDRESSES WORK FOR YOU

Suppose you need to send an email message to Jane Stevenson, a colleague on the other side of campus. Do you know the best way to address that message?


Automatic Name Completion

Your best bet is to take advantage of GroupWise's automatic name-completion feature and begin typing Jane's name in the To: field of your message window.

If Jane has a GroupWise account at Smith, GroupWise should find her in the System Address Book and finish filling in the letters for you. GroupWise will also automatically use the preferred form of her address (jstevens@email.smith.edu) to send the message.

Sometimes name-completion doesn't work because a recipient is listed by their nickname, instead of their full first name, in the System Address Book. So if you don't find someone using their full first name (for example, Elizabeth), try some common nicknames (such as Beth, Betty, or Liz). Conversely, if you try a nickname and it doesn't work, try using a full name.

Another strategy is to set your Address Book to list names in last-name-first order, so you can more quickly narrow down the choices. To change this setting:

  1. Open the Address Book window.
  2. Open the View menu, and select Name Format.

If you've set up GroupWise to search your Frequent Contacts Address Book first, and there are any incorrect addresses in that book, you may run into problems.

To avoid this, periodically review the entries in your Frequent Contacts book and delete any incorrect ones, or set GroupWise so it doesn't search that address book at all. For more information, see frequently-asked questions.


GroupWise Username

For on-campus recipients, you can also send messages using only a person's GroupWise username, without the "@email.smith.edu" ending.

Usernames are almost always composed of the first letter of a person's first name, plus the first seven letters of their last name. (Usernames must be unique, so there are a few exceptions to this rule.) Usernames can be shorter than 8 characters, but never longer.

So to reach Jane Stevenson, you need enter only jstevens in the To: field. GroupWise will automatically translate this into Jane's full address - jstevens@email.smith.edu - and send the message.


Giving Your Address to Off-Campus Correspondents

When off-campus people request your email address, it's generally best to give them the username@email.smith.edu version. This ensures that their messages will reach you by the the fastest and most reliable route.

We also recommend that you use this version of your address when you subscribe to a new list service. It is much easier to cancel your subscription later if you included "email" in your address when you first signed up.

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Copyright © 2008 Smith College Information Technology Services  |  Stoddard Hall 12  |  Northampton, MA 01063
413.585.3770  |  Questions or comments?  Send us email.  |   Last updated October 1, 2008


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