CONFIGURING A POP/IMAP CLIENT TO ACCESS GROUPWISE
The User Support
Center provides basic configuration support for Mac users who use Apple
Mail or other POP/IMAP clients to access their GroupWise messages.
Windows
users are encouraged to use the GroupWise
desktop client, which can be downloaded at no cost from the Smith
software site. However, if you decide to use a POP or IMAP account instead, be sure to
read the following information before you begin.
Using POP/IMAP has the following disadvantages:
- You do not have access to your personal GroupWise calendar.
- You cannot access POP/IMAP accounts from a campus computer center or classroom.
- You are responsible for backing up your own email files. ITS does
not back up POP/IMAP accounts.
Choosing an Account Type
If you do choose
to use an email client (like Mozilla Thunderbird) to check your GroupWise email, you must
decide whether you want an IMAP account or a POP account:
- If you choose IMAP, your messages will be left on the server and copied
to your computer. All of your mail will still be accessible from other computers using
GroupWise WebAccess. ITS recommends using this configuration.
- A POP account will download all of the mail from the GroupWise server and store it on your computer. If you set up your computer this way, all of your email will be stored on your computer. If you check your email from another location using GroupWise web, you will see only any new messages you haven't downloaded yet.
General Instructions
The method used to configure email settings differs from program to program, but all email programs require
some or all of the following pieces of information:
| If asked for... |
Enter... |
| Address or Return Address or Reply-To Address: |
username@smith.edu |
| UserID or popID or Username: |
your GroupWise username |
| POP account
username: |
username@popimap.smith.edu |
| Password: |
your GroupWise password |
| POP Server Name or Incoming Server Name: |
popimap.smith.edu |
| SMTP Server Name or Outgoing Server Name (on-campus users): | popimap.smith.edu |
| SMTP Server Name or Outgoing Server Name (off-campus users): | Use either popimap.smith.edu Or, your ISP's outgoing server name |
| Outgoing Server Authentication | Password |
| Certificate type* | Use TLS is available, otherwise use SSL with password authentication |
| Incoming Port Number | 993 |
| Outgoing Port Number* | 587 (authentication required off-campus) |
*Set the certificate type first, before entering the outgoing port number. If you enter them in the opposite order and it changes the outgoing port, re-enter the outgoing port number as 587.
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