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CONFIGURING APPLE MAIL TO ACCESS GROUPWISE MESSAGES

GroupWise desktop client version 7.0.3 is now available for Mac OS X, but you can still use Apple Mail to send and receive your GroupWise email.

Note: The instructions for Mac OS X 10.4 Tiger are slightly different from the instructions for OS X 10.5 Leopard. To determine which version you have, check the color of the apple icon in the upper-left corner of your screen:

  • If you have a blue apple, follow the instructions for Tiger.
  • If you have a grey apple, follow the instructions for Leopard.

Setup Apple Mail
Choose an Account Type

Instructions for Mac OS X 10.4 Tiger
Setup IMAP
Setup POP
Setup Outgoing Mail Server

Instructions for Mac OS X 10.5 Leopard
Setup IMAP
Setup POP
Setup Outgoing Mail Server

Setup Folders for IMAP


Setup Apple Mail

  1. Launch Mail (either from your Dock or the Applications folder).
    icon

  2. Unless you have other accounts setup already, Apple Mail will automatically prompt you to setup an account. Skip to step 6 of this section.

  3. If you are not prompted to setup an account automatically, from the Mail toolbar, choose Mail then Preferences.

    apple mail 1

  4. From the Preferences menu, click on Accounts.

    apple mail 2


  5. Choose Add Account from the bottom-left hand corner of the window.

    applemail 3

  6. At this point, the General Information or Add Account screen will appear. Continue by reading Choosing an account type.

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Choosing an Account Type


At this point, you must decide whether you want an IMAP account or a POP account:

  • If you choose IMAP, your messages will be left on the server and copied to your computer. All of your mail will still be accessible from other computers using GroupWise WebAccess. ITS recommends using this configuration.

  • A POP account will download all of the mail from the GroupWise server and store it on your computer. If you set up your computer this way, all of your email will be stored on your computer. If you check your email from another location using GroupWise web, you will see only any new messages you haven't downloaded yet.

Click on the appropriate link below for setup instructions:

Instructions for Mac OS X 10.4 Tiger
Setup IMAP
Setup POP

Instructions for Mac OS X 10.5 Leopard
Setup IMAP
Setup POP


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IMAP Setup for Mac OS X 10.4 Tiger

  1. Choose IMAP from the Account Type drop-down menu.

  2. Enter the username for this account in the Description box. This name will appear in your Accounts screen.

  3. Enter your full name in the Full Name field.

  4. Enter your full GroupWise email address in the Email Address field.

    pop_imap_settings

  5. Click Continue.

  6. For Incoming Mail Server, enter: popimap.smith.edu

  7. Enter your Groupwise username and password in the appropriate boxes, then click Continue.

  8. Proceed to Configuring your outgoing mail server. When you are done configuring the outgoing mail server, continue to instructions on Setting up folders.

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POP Setup for Mac OS X 10.4 Tiger

  1. Choose POP from the Account Type drop-down menu.

  2. Enter the username for this account in the Description box. This name will appear in your Accounts screen.

  3. Enter your full GroupWise email address in the Email Address field.

  4. Enter your full name in the Full Name field.

  5. For Incoming Mail Server, enter: popimap.smith.edu

  6. Enter your Groupwise username and password in the appropriate boxes, then click Continue.

  7. Proceed to Configuring your outgoing mail server. When you are done configuring your outgoing mail server, continue onto the next step.

  8. Click on the Advanced tab, and put a checkmark in the box for Remove copy from server after retrieving a message. You can then choose when you would like that message removed by clicking on the box below, and checking one of the choices.

    pop_setup

    If you do not want Apple Mail to remove your mail from the server, un-check the box next to Remove copy from the server after retrieving a message.

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IMAP Setup for Mac OS X 10.5 Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your full GroupWise email address in the Email Address field.

  3. Enter your GroupWise password in the Password field.



  4. Click Continue.

  5. For Account Type, select IMAP.

  6. (Optional) Enter a description for the account.

  7. For Incoming Mail Server, enter: popimap.smith.edu

  8. Enter your Groupwise username and password in the appropriate boxes, then click Continue.



  9. Proceed to Configuring your outgoing mail server. When you are done configuring the outgoing mail server, continue to instructions on Setting up folders.

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POP Setup for Mac OS X 10.5 Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your full GroupWise email address in the Email Address field.

  3. Enter your GroupWise password in the Password field.



  4. Click Continue.

  5. For Account Type, select POP.

  6. (Optional) Enter a description for the account.

  7. For Incoming Mail Server, enter: popimap.smith.edu

  8. Enter your Groupwise username and password in the appropriate boxes, then click Continue.

    applemail6

  9. Proceed to Configuring your outgoing mail server. When you are done configuring your outgoing mail server, continue onto the next step.

  10. Click on the Advanced tab, and put a checkmark in the box for Remove copy from server after retrieving a message. You can then choose when you would like that message removed by clicking on the box below, and checking one of the choices.

    applemail7

    If you do not want Apple Mail to remove your mail from the server, un-check the box next to Remove copy from the server after retrieving a message.


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Setup Outgoing Mail Server for Mac OS X 10.4 Tiger

Regardless of which account type you use, you will need to setup an outgoing server to send emails.

  1. For Outgoing Mail Server, enter: smtpauth.smith.edu

  2. Check the Use Authentication box and enter you GroupWise username and password.

  3. Click Continue.

  4. Click Continue.

  5. Click Done.

  6. Now check the settings of your outgoing mail. In the Accounts window, select the account you have just created. Under Account Information, select Server Settings from the Outgoing Mail Server drop-down menu.

  7. If Use Secure Sockets Layer is checked, UN-check it.

    smtpauth

  8. Click OK.

  9. Close the Accounts Window. If prompted, click Save.

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Setup Outgoing Mail Server for Mac OS X 10.5 Leopard

Regardless of which account type you use, you will need to setup an outgoing server to send emails.

  1. (Optional) Enter a description for your outgoing mail server.

  2. For Outgoing Mail Server, enter: smtpauth.smith.edu

  3. Check the Use Authentication box and click Continue.

    applemail8

  4. Click Continue.

  5. A security warning will appear.

    certificate

    Click Show Certificate.

  6. Check Always trust "gwemail.smith.edu" when connecting to "smtpauth.smith.edu"

    certificate

  7. Click Connect.

  8. Click Create.

  9. Now check the settings of your outgoing mail. In the Accounts window, select the account you have just created (in this example, it is testej). Under Account Information, select Edit Server List from the Outgoing Mail Server drop-down menu.

    apple mail

  10. In this Edit Server List window, select the account you have just created and click on Advanced. If Use Secure Sockets Layer is checked, UN-check it.

    apple mail

  11. Click OK.

  12. Close the Accounts Window. If prompted, click Save.


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Setup Folders for IMAP

If you set up your Smith email account using IMAP, Apple Mail will initially save your sent items, trash, and junk in new folders instead of saving them in your existing GroupWise folders.

  1. Select the Sent Items folder from the list of folders on your GroupWise account.

  2. From the Mailbox menu, select Use this Mailbox For and then choose Sent.

  3. Select the Trash folder from the list of folders on your GroupWise account (not the Trash icon that looks like a trashcan).

  4. From the Mailbox menu, select Use this Mailbox For and then choose Trash.

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Copyright © 2008 Smith College Information Technology Services  |  Stoddard Hall 12  |  Northampton, MA 01063
413.585.3770  |  Questions or comments?  Send us email.  |   Last updated March 9, 2009


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