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CONFIGURING APPLE MAIL TO ACCESS GROUPWISE MESSAGES

GroupWise desktop client version 8.0.2 is now available for Mac OS X, but you can still use Apple Mail to send and receive your GroupWise email.

Getting started

Initial Apple Mail Setup
Choose an account type

Instructions for Mac OS X 10.6 Snow Leopard

Set up an IMAP account

Set up a POP account


Instructions for Mac OS X 10.5 Leopard

Set up an IMAP account
Set up a POP account

Extras

Setup Folders for IMAP

 


 

Initial Apple Mail Setup

  1. Launch Mail (either from your Dock or the Applications folder).
    icon

  2. Unless you have other accounts setup already, Apple Mail will automatically prompt you to setup an account. Skip to step 6 of this section.

  3. If you are not prompted to setup an account automatically, from the Mail toolbar, choose Mail then Preferences.

    apple mail 1

  4. From the Preferences menu, click on Accounts.




  5. Choose Add Account from the bottom-left hand corner of the window.



  6. At this point, the General Information or Add Account screen will appear. Continue by reading Choosing an account type.

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Choosing an Account Type


At this point, you must decide whether you want an IMAP account or a POP account:

  • If you choose IMAP, your messages will be left on the server and copied to your computer. All of your mail will still be accessible from other computers using GroupWise WebAccess or the GroupWise client. ITS recommends using this configuration.

  • A POP account will download all of the mail from the GroupWise server and store it on your computer. If you set up your computer this way, all of your email will be stored on your computer. If you check your email from another location using GroupWise web, you will see only any new messages you haven't downloaded yet. Some pop settings can be changed to allow you to keep messages on the server for up to a month or to leave messages on the server permanently. If you choose to leave mail on the server permanently, there's a chance your mailbox could reach capacity causing senders to receive bounce back messages.

 

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IMAP Setup for Mac OS X 10.6 Snow Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your Smith email address in the Email Address field.

  3. Enter your Novell/Groupwise password in the Password field.




  4. Click Continue.

  5. For Account Type, select IMAP.

  6. Enter a description for the account.

  7. For Incoming Mail Server, enter popimap.smith.edu.

  8. Enter your Groupwise User Name and Password in the appropriate boxes, then click Continue.



  9. Check the box to Use Secure Sockets Layer (SSL) and then click Continue.



  10. Enter a Description for the Outgoing Mail Server.

  11. Type popimap.smith.edu as the name of the Outgoing Mail Server.

  12. Add a check for Use Authentication enter your Novell User Name and Password and click Continue.





  13. Double-check the account information in the Account Summary window and then click Create Account. Place a check in Take account online if it's not already checked.



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POP Setup for Mac OS X 10.6 Snow Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your Smith email address in the Email Address field.

  3. Enter your Novell/GroupWise password in the Password field.



  4. Click Continue.

  5. For Account Type, select POP.

  6. Enter a description for the account.

  7. For Incoming Mail Server, enter popimap.smith.edu.

  8. Enter your Groupwise User Name and Password in the appropriate boxes, then click Continue.



  9. Check the box to Use Secure Sockets Layer (SSL) and then click Continue.



  10. Enter a Description for the Outgoing Mail Server.

  11. Type popimap.smith.edu as the name of the Outgoing Mail Server.

  12. Add a check for Use Authentication enter your Novell User Name and Password and click Continue.





  13. Double-check the account information in the Account Summary window and then click Create Account. Place a check in Take account online if it's not already checked.



  14. Choose how long a copy of your messages will remain on the server. By default, Mail leaves a copy or your email on the server indefinitely. This can cause your mailbox to reach capacity will prevent you from receiving new email messages. You can choose to have mail removed from the server right away, after a day a week or even a month.

    To make your choice, select Preferences from the Mail menu and then click on Accounts.

    apple mail 1



  15. Select your Smith Pop account and then click on Advanced. If you want to leave all of your mail on the server by removing the check from Remove copy from server after retrieving a message: ITS does NOT recommend this practice.



  16. Select the duration you would like to leave your messages on the server, the default setting is After one week.




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IMAP Setup for Mac OS X 10.5 Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your Smith email address in the Email Address field.

  3. Enter your Novell/GroupWise password in the Password field.




  4. Click Continue.

  5. For Account Type, select IMAP.

  6. (Optional) Enter a description for the account.

  7. For Incoming Mail Server, enter: popimap.smith.edu

  8. Enter your Groupwise username and password in the appropriate boxes, then click Continue.



  9. Check the box to Use Secure Sockets Layer (SSL) and then click Continue.



  10. Enter a Description for the Outgoing Mail Server.

  11. Type popimap.smith.edu as the name of the Outgoing Mail Server.

  12. Add a check for Use Authentication enter your Novell User Name and Password and click Continue.





  13. Double-check the account information in the Account Summary window and then click Create Account. Place a check in Take account online if it's not already checked.


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POP Setup for Mac OS X 10.5 Leopard

  1. Enter your full name in the Full Name field.

  2. Enter your full GroupWise email address in the Email Address field.

  3. Enter your GroupWise password in the Password field.

  4. Click Continue.



  5. For Account Type, select POP.

  6. (Optional) Enter a description for the account.

  7. For Incoming Mail Server, enter: popimap.smith.edu

  8. Enter your Groupwise username and password in the appropriate boxes, then click Continue.




  9. Select the option to Use Secure Sockets Layer (SSL) and click Continue.



  10. Enter a Description for the Outgoing Mail Server.

  11. Type popimap.smith.edu as the name of the Outgoing Mail Server.

  12. Add a check for Use Authentication enter your Novell User Name and Password and click Continue.





  13. Double-check the account information in the Account Summary window and then click Create Account. Place a check in Take account online if it's not already checked.




  14. Choose how long a copy of your messages will remain on the server. By default, Mail leaves a copy or your email on the server indefinitely. This can cause your mailbox to reach capacity will prevent you from receiving new email messages. You can choose to have mail removed from the server right away, after a day a week or even a month.

    To make your choice, select Preferences from the Mail menu and then click on Accounts.

    apple mail 1



  15. Select your Smith Pop account and then click on Advanced. If you want to leave all of your mail on the server by removing the check from Remove copy from server after retrieving a message: ITS does NOT recommend this practice.



  16. Select the duration you would like to leave your messages on the server, the default setting is After one week.



  17. After you've chosen your desired settings, close the Mail preferences screen and click Save.


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Setting up Folders for IMAP

If you set up your Smith email account using IMAP, Apple Mail will initially save your sent items, trash, and junk in new folders instead of saving them in your existing GroupWise folders.

  1. Select the Sent Items folder from the list of folders on your GroupWise account.

  2. From the Mailbox menu, select Use this Mailbox For and then choose Sent.

  3. Select the Trash folder from the list of folders on your GroupWise account (not the Trash icon that looks like a trashcan).

  4. From the Mailbox menu, select Use this Mailbox For and then choose Trash.


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Copyright © 2011 Smith College Information Technology Services  |  Stoddard Hall  |  Northampton, MA 01063
413.585.3770  |  Questions or comments?  Send us email.  |   Last updated October 26, 2011


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