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CABLE TV

All student houses on campus are connected to the Smith College Cable TV (SCTV) service. Every student room has a cable TV jack installed in the wall.

To connect to SCTV in your room, you will need a cable-ready TV and a coax cable. Devices to display cable TV on some computer screens, as well as coax cables of various lengths, are available for purchase from the Computer Store in Stoddard Hall 22.

The SCTV channel line-up is the same as the line-up for Comcast's Northampton residential customers, with the addition of three foreign language channels. Click here for a complete channel listing.

Comcast's residential customers pay approximately $30 per month for this service. SCTV service is provided to Smith students at NO COST!

Cable TV Setup
Students are responsible for setting up their television. Locate the manual for your TV and follow the instructions for activating the cable-ready features of the set. You can find many manufacturers' manuals online. Some common sites are listed below:

Magnavox
RCA
Panasonic
Philips
Samsung
Sony

Resolving Cable TV Problems

• If the coax cable that connects your TV to the wall jack is damaged, you will need to replace it. Replacement cables can be purchased at the Computer Store in Stoddard 22 or from other vendors.
  
  
• If you have problems connecting your coax cable, call Comcast* at 1-888-SERVEM1 (1-888-737-8361).
  
  
• If you've connected your TV successfully but don't get a picture, first check with other students in your house. If none of the other students in your house have a picture, call Comcast* at 1-888-SERVEM1 (1-888-737-8361).
  
  
• If you are able to receive only some cable stations, consult your television manual for further troubleshooting assistance.
  
  
• If you are not able to see any stations or if there appears to be a physical problem with your cable tv wall jack, please call the User Support Center at x4487.
  

*Note: When calling Comcast, be prepared to give your name, house, room number, phone number, and a description of the problem.