For updates on network servers and services, see the Service Status page.

New wireless options. The new encrypted SmithSecure network is the recommended choice for all Smith students, faculty, and staff. Enter the password sophiasmith to log in. SmithGuest offers temporary Internet access to campus guests, who must enter their email address. Smith users can also access the unencrypted WiSmi network. For more information, click here.

Goodbye to GroupWise. If you formerly used GroupWise to send bulk mail or mail-merged messages, click here for recommended alternatives. Windows users: To uninstall GroupWise and its components, open the Control Panel and select Add or Remove Programs (Windows XP) or Programs & Features (Windows 7), then uninstall GroupWise and GroupWise Messenger.

All Smith users can now access Google+ (Google Plus) via the new +You option in the Google Apps menu bar. Note that ITS does not support Google+ and that your Google+ profile is public. For more information, click here.

The ITS Strategic Plan is now available on-line. Click here to read the Executive Summary and Detailed Plan.

Sophia users: Please use your Novell/GroupWise password to log on to the Sophia web server. Older passwords still work but will soon be disabled.

Service for all Smith-owned black-and-white HP printers is now provided by Connecticut Business Systems (CBS). For instructions on requesting repairs or new toner for covered printers, click here.

Faculty & Staff: Click here to read the ITS policy on deployment of new computers and software.

ITS goes green! ITS recycles computer equipment and supplies, and so can you. To learn about all the ITS programs for recycling, re-using, and buying technology designed with the planet in mind, click here.

Having trouble with Internet Explorer? IE security settings can interfere with some functions on some web sites, but it's never a good idea to turn them off. Instead, try Mozilla Firefox. Don't have Firefox? Click here to download it.

Don't be fooled! Phishing fraudsters have been attempting to scam gullible people into handing over their credit card details on the basis of a supposed offer from McDonalds. For more information, click here.

If you work with any Smith website, you must use secure FTP to transfer files between your computer and a Smith web server. Whether you use Dreamweaver, Contribute, or a non-secure FTP program, click here for instructions on switching to Secure FTP.

Copyright Infringement Claims: For information about the new legal strategy adopted by the Recording Industry Association of America (RIAA) for pursuing copyright infringers, click here. For information about settling lawsuits, click here. To disable illegal peer-to-peer file-sharing software on your computer, click here.

RefWorks, online software that helps you collect, organize, and format references for research and writing, is now available free to all Smith students, faculty, and staff. For more information, click here.

The Center for Media Production (CMP) is an Educational Technology Services facility dedicated to the teaching and learning of video production. Located in the lower level of the Alumnae Gym, the CMP provides state-of-the-art video labs, studios, equipment, and software to the Smith community. For more information, click here.

To check your MessageScreen quarantine and release any incoming email messages that don't belong there, go to: https://mscreen3.smith.edu/user. For instructions, click here.

If annoying spam gets past MessageScreen and into your GroupWise mailbox, please forward it to spam@smith.edu using the 'forward as attachment' option. Thank you for helping us improve MessageScreen's filtering rules!

 Need to reserve equipment for an electronic classroom presentation? Click on the new Classroom Support link below.