Smith College is now an institutional member of International SOS through Five Colleges Incorporated, a membership that gives faculty and staff who are traveling abroad access to a full range of medical information and emergency services.
As a member, you have access to International SOS information services at no charge. These services range from the information provided on the web site (including country risk ratings, State Department postings, medical travel recommendations and immunization requirements) to access to medical doctors via phone consultation, referrals to English-speaking doctors, to care assessment and translation services in case of hospitalization.
However, use of actual medical services (beyond information services) or any service that requires an expenditure of funds to another party is not free.
While members have access to International SOS clinics and doctors around the world, delivery of services must be covered by the traveler and/or the traveler’s health insurance policy. This program and membership is not an insurance plan! Travelers should check their personal health insurance to determine if it covers them while traveling abroad; if coverage is not provided out of network or if coverage is very limited, consider purchasing travel insurance. The College does have insurance coverage through AIG and our health insurer for medical evacuation and repatriation; if these services are needed they must be coordinated through the Human Resources office, the Five College Risk Management Office and AIG for coverage to apply. See the web site for more information.
We recommend that faculty and staff traveling on school business register their trips using the International SOS Personal Travel Locator. This will give you the opportunity to receive e-mail alerts from I-SOS and enable the College to contact you in the event of an emergency.
We strongly recommend you use another feature of the International SOS membership: the online Emergency Record. Travelers can input medical history, blood type, recent surgeries, allergies, etc. (even copies of your travel documents) and this confidential information is only accessed by ISOS medical staff in an emergency situation where the student is not able to communicate. Travel plans and contact information (destination, dates, flights, and hotels) can also be logged on the web site, and will not be accessed unless the information is needed in an emergency.
Faculty and staff who are traveling for personal reasons (leisure travel) are not covered under Smith’s membership, but may purchase an insured individual International SOS membership at a 20% discount on the International SOS Portal.
Please visit the Five College web site to access the International SOS Portal and obtain detailed information on the International SOS program benefits.