Call 800 from any campus phone or 911 from a cell phone or off-campus phone.

If you suspect a head or spinal injury DO NOT MOVE the victim unless there is an immediately life-threatening emergency.

Secure Immediate Area:

• Lock and barricade doors
• Turn off lights
• Close blinds
• Block windows
• Turn off radios and computer monitors
• Keep occupants calm, quiet, and out of sight
• Keep yourself out of sight and take adequate cover/protection i.e concrete walls, thick desks, filing cabinets (cover may protect you from bullets).
• Silence cell phones
• Place signs in exterior windows to identify the location of injured persons.

Un-Securing An Area:

• Consider risks before un-securing rooms.
• Remember, the shooter will not stop until they are engaged by an outside force.
• Attempts to rescue people should only be accomplished without further endangering the the persons inside a secured area.
• Consider the safety of masses -vs- the safety of a few.
• If doubt exists for the safety of the individuals inside the room, the area should remain secured.

Contacting Authorities:

• Use Emergency 800 from all campus phones
• Use 911 from all non-campus phones, including cell phones
• 413-585-2490 Smith College Public Safety (non-emergency line)
• pubsafety@email.smith.edu (Smith College Public Safety email)

Be aware that the Emergency 800 system will likely be overwhelmed. Program the Public Safety administrative line (413-585-2490) into cell phone for emergency use or consider e-mail. E-mail may be an option when unable to speak. E-mail is monitored by Public Safety personnel.

What To Report:

• Your specific location - building name and office/room number
• Number of people at your specific location
• Injuries - number injured, types of injuries
• Assailant(s) - location, number of suspects, race/gender, clothing description, physical features, type of weapon(s) (long gun or hand gun), backpack, shooters identity if known, separate explosions from gunfire, etc.

Police Response:

• Objective is to immediately engage assailant(s)
• Evacuate victims
• Facilitate follow up medical care, interviews, counseling
• Investigation

If you are involved with or observe a hazardous material (biological, chemical, radiological, fuel, or oil) spill, incident, or release for which assistance is needed:

• If the incident is indoors, close all doors in order to isolate the area if it is safe to do so.
• From a safe area call 800 from a campus phone or 911 from a cell phone or off-campus phone.
• Be prepared to provide the following information regarding the spill or release:

  1. Name of the material
  2. Quantity of material
  3. Time of the incident
  4. Location of the incident
  5. If anyone is injured or exposed to material
  6. If a fire or explosion is involved
  7. Your name, phone number, and location

• Follow instructions provided by the emergency responders.
• Arrange for someone to meet the emergency responders.
• Evacuate, if necessary. Remain in a safe designated area until released by emergency responders.
• Present the Material Safety Data Sheet of involved substances to emergency responders if this information is available.

Do not attempt to clean up a spill or release unless you are trained to do so and have the proper equipment.

If you are notified of a hazardous materials incident, follow the instructions provided by the emergency service officials:

• Clear the area immediately if instructed to do so by the emergency providers, providing assistance to those with special needs.
• When evacuating, move crosswind, never directly with or against the wind.
• Remain in a safe designated area until released by emergency responders.

If you observe what you believe to be an unauthorized release of any pollutants to the environment, call Public Safety immediately at extension 800.

In the event that a bomb threat is phoned into the college, the caller will most likely not identify him/herself. However, people who call in bomb threats are calling because they want you to know what they are doing, and often, why.

Should a bomb threat be received, immediately have a co-worker inform Public Safety at EXT 800 while you keep the caller on the line. Use a written note to do this as you stay on the phone.

If you should spot a suspicious object, package, etc., report it to Public Safety and your supervisor but under no circumstances should you touch it, tamper with it, or move it in any way.

Senior staff person in charge of the building and Public Safety will be responsible for ordering building evacuation.

When a bomb threat is received, attempt to remain calm and keep the person on the line as long as possible. Ask the caller to repeat the message and try to ascertain as many of the following items as you possibly can.

Questions To Ask:

• When is the bomb going to explode?
• Where is it located? In what building? On what floor? Near what?
• What does it look like? (if present)
• What kind of bomb is it?
• What will cause it to explode?
• Did you place the bomb?
• Why are you doing this?
• What is your name? Address?
• Where are you calling from?

Background Sounds

• Street/Traffic or Motor Noises
• Factory Noises
• Television
• Animal Noises
• Air Traffic
• Office Machinery

Threat Language

• Well Spoken
• Irrational
• Taped
• Read from Script
• Foreign Language/Accent

Voice Characteristics

• Angry/Excited
• Young or Old
• Rapid or Slow
• Soft or Loud
• Lisp or Stutter
• Deep or nasal
• Distinct or Slurring

Additional Information

• Exact wording of threat
• Number at which the call was received
• Calling number (if available on Caller ID)
• Time and Date of the call

Remember to remain calm. Keep caller on the phone as long as possible. Get as much information as you can. Be sure a co-worker has notified Public Safety.

Emergency evacuation plans are located in strategic locations in all campus buildings. Members of the college community should become familiar with these plans as well as the location of fire alarm stations, emergency exits, and fire extinguishers in their area. In the event that a building needs to be evacuated for any reason, a fire alarm will be activated.

If You Discover Smoke or Fire

• Attempt to extinguish the fire only if fire is small and you can do so safely.
• Keep yourself between the fire and an exit.
• If the fire cannot be extinguished, vacate fire area, closing all doors behind you.
• Activate the nearest fire alarm pull station. Warn people in the vicinity. (Alarm will alert Public Safety, who will call the Fire Department.)
• Evacuate the building via the nearest safe exit.
• Elevators are not to be used as a means of exit during a fire emergency.
• Once outside, stay clear of the building. Do not re-enter the building until authorized by Fire Department or Public Safety.

On Hearing the Fire Alarm

• If a fire alarm has been activated, make your way to the nearest exit and leave the building.
• Faculty and staff will ensure that all students are out of the classrooms and laboratories before leaving. If time permits, close windows and shut off any gas and other utilities. Close doors upon leaving the room.
• Continue to move out of the building in an orderly manner even if the alarm stops sounding. Never return for personal items left behind.
• Once outside, stay clear of the building. Do not re-enter the building until authorized by Fire Department or Public Safety.